HP EVA Updating Product Software Guide (xcs10001000) (5697-2423, December 2012)

To verify that HP P6000 Command View was upgraded successfully:

1. Open a browser and navigate to HP P6000 Command View:

https://array IP address:2372

2. Log in using the same user name and password that you use for the P6000 Control Panel

3. Verify that the correct time is set:

a. On the Initialized Storage System Properties window, select System Options.

b. Select Set time options.

c. Verify that the time displayed in the Current system time box is correct. If it is incorrect,

enter the correct time and save your changes.

Upgrading browsers and JRE

Estimated time to complete: 10–20 minutes

When to perform: Anytime before the upgrade

Ensure that you are using a supported browser and JRE. HP P6000 Command View may not work

correctly with an unsupported browser.

The JRE is not used by HP P6000 Command View, but is required for HP P6000 Replication

Solutions Manager, WEBES, and SAN Visibility. See “Upgrading HP P6000 Replication Solutions

Manager (optional)” (page 35) for more information.

For information on supported browsers, see Table 5.0, Browser support, in the HP P6000 Enterprise

Virtual Array Compatibility Reference. See “Reference documentation” (page 6) for the link to

this document.

NOTE: If you need to update the browser on remote computers, do so after you have upgraded

HP P6000 Command View.

HP Insight Remote Support software

HP strongly recommends that you install HP Insight Remote Support software to complete the

installation or upgrade of your product and to enable enhanced delivery of your HP Warranty,

HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements

your monitoring, 24x7 to ensure maximum system availability by providing intelligent event

diagnosis, and automatic, secure submission of hardware event notifications to HP, which will

initiate a fast and accurate resolution, based on your product’s service level. Notifications may be

sent to your authorized HP Channel Partner for on-site service, if configured and available in your

country. The software is available in two variants:

• HP Insight Remote Support Standard: This software supports server and storage devices and

is optimized for environments with 1-50 servers. Ideal for customers who can benefit from

proactive notification, but do not need proactive service delivery and integration with a

management platform.

• HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring

and proactive service support for nearly all HP servers, storage, network, and SAN

environments, plus selected non-HP servers that have a support obligation with HP. It is

integrated with HP Systems Insight Manager. A dedicated server is recommended to host both

HP Systems Insight Manager and HP Insight Remote Support Advanced.

Details for both versions are available at:

http://www.hp.com/go/insightremotesupport

To download the software, go to Software Depot:

http://www.software.hp.com

34 Preparing for the upgrade