Hitachi Global Link Manager Software Installation and Configuration Guide

Unlocking Accounts
You use Global Link Manager GUI to unlock user accounts. For details about
how to unlock user accounts, see online Help.
If all user accounts are locked or all user accounts with Admin permissions for
User Management are locked, Global Link Manager GUI cannot unlock the
accounts. Follow the procedure below to unlock a user account with Admin
permissions for User Management.
To unlock a user account:
1. Make sure that Hitachi Command Suite Common Component is running.
Execute the following command:
installation-folder-for-Hitachi-Command-Suite-Common-Component
\bin\hcmds64srv /status
If Hitachi Command Suite Common Component is not running, start it as
described in
Starting Global Link Manager on page 3-3.
2. Unlock the user account with Admin permissions for User Management.
Execute the following command:
installation-folder-for-Hitachi-Command-Suite-Common-Component
\bin\hcmds64unlockaccount /user user-ID /pass password
If you want to specify a backslash (\) at the end of the argument, add a
backslash to each backslash specified.
The following shows an example of executing the command with a\b\c\
specified for password:
hcmds64unlockaccount /user system /pass a\b\c\\
The following shows an example of executing the command with a\b\c\\
\ specified for password:
hcmds64unlockaccount /user system /pass a\b\c\\\\\\
If the argument includes ampersands (&), vertical bars (|), or carets (^),
enclose each of these characters by double quotation marks ("), or insert
a caret (^) just before each of these characters. The following shows an
example of executing the command with &a&b&c& specified for password:
hcmds64unlockaccount /user system /pass ^&a^&b^&c^&
Specify the user-ID and password for the user with Admin permissions for
User Management.
Note that, if no password is set for the target user, you cannot unlock the
account by using the hcmds64unlockaccount command.
3-58
Setting Up Global Link Manager
Hitachi Global Link Manager Installation and Configuration Guide (Web Version)