Hitachi Global Link Manager Software Installation and Configuration Guide

Setting Up Global Link Manager
Table 8-2 Troubleshooting Examples (During Global Link Manager
Environment Setup)
Problem Cause Action
The specified settings were
not applied to the property
file.
Global Link Manager was not
restarted after the property
file was updated.
Restart Global Link
Manager.
Default values were used
because incorrect values
were set in the property file.
See Changing Global Link
Manager Environment
Settings on page 3-23 and
make sure the values set in
the property file are correct.
Using the Global Link Manager GUI
Table 8-3 Troubleshooting Examples (During Global Link Manager GUI
Operation)
Problem Cause Action
The Global Link
Manager pages cannot
be displayed with a
Web browser.
Hitachi Command Suite Common
Component is not running.
Start Hitachi Command
Suite Common
Component. For details on
how to do this, see
Starting Global Link
Manager on page 3-3.
An attempt to start Hitachi
Command Suite Common
Component has failed because
there is insufficient disk space on
the Global Link Manager server.
Ensure that there is
enough disk space on the
Global Link Manager
server, and then start
Hitachi Command Suite
Common Component. For
details on how to start
Hitachi Command Suite
Common Component, see
Starting Global Link
Manager on page 3-3.
A host cannot be
added.
On an AIX host that is to be added,
no paths have been set.
Check the operating
environment of HDLM on
the host, add necessary
paths, and then perform
the operation again. For
details on how to change
the configuration of the
HDLM operating
environment, see the
HDLM manual.
The settings for the Device Manger
agent installed on the host are
incorrect.
Execute the
hdvmagt_account
command for Device
Manager agents whose
Troubleshooting Global Link Manager
8-3
Hitachi Global Link Manager Installation and Configuration Guide (Web Version)