Hitachi Global Link Manager Software Messages
Message ID Message Text Description
5. If the problem cannot be resolved,
detailed investigation is required
to determine the cause and
resolve the problem. Contact the
Support Center, who may ask you
to collect troubleshooting
information.
For RADIUS:
1. Confirm whether the
authentication server can be
accessed by using the host, port,
and protocol set in
exauth.properties, and check
the settings of the external
authentication server and the
status of the network.
2. Use the hcmds64radiussecret
command to confirm that the
information for the server names
specified for the
auth.server.name attribute in
exauth.properties is registered.
3. If the problem cannot be resolved,
detailed investigation is required
to determine the cause and
resolve the problem. Contact the
Support Center, who may ask you
to collect troubleshooting
information.
KAPM02410-W Authentication with an external
authentication server has
failed. (user ID = aa...aa, host
= bb...bb, port = cc...cc,
protocol = dd...dd)
aa...aa: User ID
bb...bb: Host
cc...cc: Port
dd...dd: Protocol
The login user failed to be
authenticated on the external
authentication server.
Log in again using a valid user ID and
password.
KAPM02411-W Authentication with an external
authentication server has
failed. The specified user was
not found in the external
authentication server. (user ID
= aa...aa, host = bb...bb)
aa...aa: User ID
bb...bb: Host
The login user was not found in the
external authentication server.
Log in again using a valid user ID and
password.
KAPM02412-E A naming exception occurred.
(host = aa...aa, port = bb...bb,
protocol = cc...cc)
aa...aa: Host
bb...bb: Port
A naming exception occurred.
Perform one of the following
procedures:
For LDAP:
5-48
Messages with IDs Beginning with KAPM
Hitachi Global Link Manager Messages