Hitachi Global Link Manager Software Messages

Message ID Message Text Description
KAPM02416-E A communication error
occurred in an external
authentication server.
A communication error occurred in an
external authentication server.
Perform one of the following
procedures:
For LDAP:
1. By using the host, port, and
protocol set in
"exauth.properties", check
whether the authentication server
can be accessed, the settings of
the external authentication server,
and the status of the network.
2. By using the hcmds64ldapuser
command, check that the
information for the server names
specified in the
"auth.server.name" attribute in
"exauth.properties" is
registered.
3. If StartTLS is used, check the SSL
settings.
4. If an OCSP is effective, check the
following:
- Make sure the certificate is valid.
5. If you cannot resolve the problem,
collect maintenance information,
and then contact the Support
Center.
For RADIUS:
1. By using the host, port, and
protocol set in
"exauth.properties", check
whether the authentication server
can be accessed, the settings of
the external authentication server,
and the status of the network.
2. By using the
hcmds64radiussecret command,
check that the information for the
server names specified in the
"auth.server.name" attribute in
"exauth.properties" is
registered.
3. If you cannot resolve the problem,
collect maintenance information,
and then contact the Support
Center.
KAPM02417-E
Communication with an
external authentication server
has failed. (host = aa...aa, port
= bb...bb, protocol = cc...cc)
An attempt to communicate with the
LDAP server has failed.
Perform one of the following
procedures:
Messages with IDs Beginning with KAPM
5-51
Hitachi Global Link Manager Messages