Hitachi Global Link Manager Software Messages

Message ID Message Text Description
again. If it is running, restart the
Single Sign On Server, and log in
again.
2. If you are using Device Manager,
make sure its services are
running.
3. Make sure that the settings and
statuses of the Single Sign On
Server are appropriate.
4. If the problem cannot be solved,
collect maintenance information,
and then contact the Support
Center.
KAPM03966-E Communications of the Single
Sign On server have failed.
Communications of the Single Sign On
server have failed.
An error occurred on the web server or
proxy server. Do the following:
1. Make sure that the services of the
Single Sign On server are running.
2. Make sure that the settings and
statuses of the Single Sign On
server service are appropriate.
KAPM03967-E Communications of the Single
Sign On server have failed.
Communications of the Single Sign On
server have failed.
An error occurred on the web server or
proxy server. Do the following:
1. Make sure that Hitachi Command
Suite Common Web Service is
running.
2. Make sure that the settings and
statuses of the Single Sign On
server service are appropriate.
KAPM03968-E The token is invalid.
token=aa...aa.
aa...aa: Token
The token is invalid.
Log in again.
KAPM03969-E The request is
invalid.token=aa...aa. The
name of application=bb...bb.
aa...aa: Token
bb...bb: Name of application
The request is invalid.
Log in again. If the problem cannot be
resolved, detailed investigation is
required to determine the cause and
resolve the problem. Contact the
Support Center, who may ask you to
collect troubleshooting information.
Restore the data from the backup file.
KAPM03970-E The request is
invalid.token=aa...aa. The
name of application=bb...bb.
aa...aa: Token
bb...bb: Name of application
The request is invalid.
Log in again. If the problem cannot be
resolved, detailed investigation is
required to determine the cause and
resolve the problem. Contact the
Support Center, who may ask you to
Messages with IDs Beginning with KAPM
5-89
Hitachi Global Link Manager Messages