Hitachi Global Link Manager Software Installation and Configuration Guide

the product might not work properly if another user connects to the
console session.
• Dialog boxes used for operating Windows services, such as Computer
Management or Services, are not displayed.
• If a Hitachi Command Suite product has already been installed, HiRDB/
EmbeddedEdition _HD1 is already running.
To use Hitachi Command Suite products, HiRDB/EmbeddedEdition _HD1
must be always running. In the list in the Services panel, make sure that
HiRDB/EmbeddedEdition _HD1 is running. If it is not running, start
HiRDB/EmbeddedEdition _HD1.
• You have already set the current time of the machine on which you are
going to install Global Link Manager to the local time.
Note:
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Before installing Global Link Manager on a machine in which another
Hitachi Command Suite product has already been installed, back up
the database. For details about how to do this, see Backing Up the
Global Link Manager Database on page 3-8.
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You cannot install Global Link Manager when Hitachi Command Suite
Common Component is installed directly under a drive letter (such as
C:\ or D:\).
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If you want to install Global Link Manager on the computer where
Tuning Manager - Agent for SAN Switch whose version is earlier than
6.3 has been installed, you must first stop the Tuning Manager -
Agent for SAN Switch services. To stop the Tuning Manager - Agent
for SAN Switch services, execute the following command:
Tuning-Manager-Agent-installation-folder\tools\jpcstop agtw
Note that the Tuning Manager - Agent for SAN Switch services will not
stop even if you execute the hcmds64srv /stop command that is
used to stop Hitachi Command Suite product services.
If you use Data Execution Prevention, specify the following settings.
Settings When Data Execution Prevention Is Enabled
If Data Execution Prevention (DEP) is enabled in Windows, sometimes
installation cannot start. In this case, use the following procedure to disable
DEP and then re-execute the installation operation.
To disable DEP:
1. Choose Start, Control Panel, and then System.
The System Properties dialog box appears.
2. Select the Advanced tab, and under Performance click the Settings
button.
The Performance Options dialog box appears.
3. Select the Data Execution Prevention tab, and then select the Turn on
DEP for all programs and services except those I select radio
button.
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Installing Global Link Manager
Hitachi Global Link Manager Installation and Configuration Guide (Web Version)