Hitachi Global Link Manager Software Messages

Message ID Message Text Cause Solution
information.
(return code =
Return code
from Agent
component)
operating properly on
the host. If the
problem still persists,
collect the diagnostic
information and
contact the Support
Center.
KAIF20172-E An attempt to
acquire path
information has
failed.
When the acquisition of Path
information from the Host is
failed.
Take the following
action:
• If Hitachi Global
Link Manager
Agent is being
used on the host,
make sure that
the version of
Hitachi Global
Link Manager
Agent is
supported by
Hitachi Global
Link Manager
Server.
• Make sure that
HDLM and Hitachi
Command Suite
Common Agent
Component are
operating properly
on the host.
If the problem still
persists, collect the
diagnostic information
and contact the
Support Center.
KAIF20173-E An attempt to
obtain DMP
information has
failed. (return
code = Return
code from
Agent
component)
When the acquisition of DMP
information from the Host is
failed.
Make sure that HDLM
and Hitachi Command
Suite Common Agent
Component are
operating properly on
the host. If the
problem still persists,
collect the diagnostic
information and
contact the Support
Center.
KAIF20174-E An attempt to
acquire path
information has
failed. (return
code = Return
code from
Agent
component)
When the acquisition of Path
information from the Host is
failed.
Take the following
action:
• Make sure that
DMP or HP-UX
multipath is
operating properly
on the host. If it
is operating,
Messages with IDs Beginning with KAIF
4-23
Hitachi Global Link Manager Messages