Hitachi Global Link Manager Software Messages

Message ID Message Text Description
KAIE20403-E An I/O error occurred during
the HTTP service.
Cause
An I/O error occurred while
communicating with the remote host.
The remote host might have severed
the connection, or there might be a
network error or memory shortage.
Action
If it was not a normal disconnection by
the remote host, make sure that there
are no network errors or memory
shortages, and then restart the
service. If this does not resolve the
problem, collect maintenance
information and contact the support
center.
KAIE20601-E An unexpected exception
occurred while calling the
addon-module. (callback name
= callbackName, objectID =
objectIdentity)
Cause
An unexpected error occurred during
processing of the service request.
There might be a memory shortage or
an internal error.
Action
Make sure that there are no memory
shortages, and then restart the
service. If this does not resolve the
problem, collect maintenance
information and contact the support
center.
KAIE20701-E The log output destination
directory directoryName cannot
be created.
Cause
An error occurred while creating the
log output destination directory. The
service might not have write
permissions for the following directory:
Device-Manager-agent-installation-
directory/agent
Action
Make sure that the user who is
executing the service has permission
to access these files or directories. If
the user does not have permission,
grant permission, or change to a user
who has permission.
KAIE20702-E The log output destination
directoryName is not a
directory.
Cause
An error occurred while creating the
log output destination directory. A file
which has the same name (Device-
Manager-agent-installation-directory/
agent/logs) already exists.
Action
Delete the file which has the same
name as the directory.
3-6
Messages with IDs Beginning with KAIE
Hitachi Global Link Manager Messages