Hitachi Global Link Manager Software Messages

Message ID Message Text Description
to collect troubleshooting
information.
For RADIUS:
1. Confirm whether the
authentication server can be
accessed by using the host, port,
and protocol set in
exauth.properties, and check
the settings of the external
authentication server and the
status of the network.
2. Use the hcmds64radiussecret
command to confirm that the
information for the server names
specified for the
auth.server.name attribute in
exauth.properties is registered.
3. If the problem cannot be resolved,
detailed investigation is required
to determine the cause and
resolve the problem. Contact the
Support Center, who may ask you
to collect troubleshooting
information.
For Kerberos:
1. Make sure that the realm name
and KDC specified in
exauth.properties are correct.
2. Make sure that the network is
correctly connected.
3. Make sure that the external
authentication server is
compatible with the Kerberos V5
protocol.
4. If the problem cannot be resolved,
detailed investigation is required
to determine the cause and
resolve the problem. Contact the
Support Center, who may ask you
to collect troubleshooting
information.
KAPM01255-E Exception in DeviceManager.
DeviceManager returns FAILED.
- aa...aa
aa...aa: Error message
acquired from Device Manager
The response status of Device Manager
is "FAILED".
To determine the cause and resolve
the problem, detailed investigation is
required. Contact Support Center, who
may ask you to collect troubleshooting
information.
KAPM01302-E Can't get the host name or port
number of DeviceManager from
configuration.
The host name or port number of
Device Manager cannot be acquired
from the configuration.
5-28
Messages with IDs Beginning with KAPM
Hitachi Global Link Manager Messages