Hitachi Global Link Manager Software Messages

Message ID Message Text Description
KAPM02430-E Verification of a RADIUS packet
has failed. (host = aa...aa, port
= bb...bb, protocol = cc...cc,
cause = dd...dd)
aa...aa: Host
bb...bb: Port
cc...cc: Protocol
dd...dd: Cause of failure
Verification of a RADIUS packet has
failed.
KAPM02431-E The connection to an external
authentication server has timed
out. (host = aa...aa, port =
bb...bb, protocol = cc...cc)
aa...aa: Host
bb...bb: Port
cc...cc: Protocol
The connection to an external
authentication server has timed out.
Perform one of the following
procedures:
For LDAP:
1. Confirm whether the
authentication server can be
accessed by using the host, port,
and protocol set in
exauth.properties, and check
the settings of the external
authentication server and the
status of the network.
2. Use the hcmds64ldapuser
command to confirm that the
information for the server names
specified for the
auth.server.name attribute in
exauth.properties is registered.
3. If StartTLS is used, check the SSL
settings.
4. If an OCSP is enabled, make sure
that the certificate is valid.
5. If the problem cannot be resolved,
detailed investigation is required
to determine the cause and
resolve the problem. Contact the
Support Center, who may ask you
to collect troubleshooting
information.
For RADIUS:
1. Confirm whether the
authentication server can be
accessed by using the host, port,
and protocol set in
exauth.properties, and check
the settings of the external
authentication server and the
status of the network.
2. Use the hcmds64radiussecret
command to confirm that the
information for the server names
specified for the
Messages with IDs Beginning with KAPM
5-55
Hitachi Global Link Manager Messages