Hitachi Global Link Manager Software Messages

Message ID Message Text Description
KAPM15011-I The server aa...aa can be
connected to normally.
aa...aa: Server name
The connection to the server has been
checked successfully.
KAPM15012-E The result of checking the
connection to the server
aa...aa indicated an error.
aa...aa: Server name
An attempt to check the connection to
the server has failed.
Refer to error message KAPM15010-I
and the related messages that follow
it.
KAPM15013-E A connection error occurred. A connection error occurred.
Make sure that the external
authentication server is running
correctly, and then perform one of the
following procedures:
For LDAP:
If the KAPM15084-E message is
displayed after this message, it shows
the details of the LDAP connection
error. Refer to the following to resolve
the problem:
1. Make sure that the host or IP
address, port, and protocol
specified in exauth.properties
are correct.
2. Make sure that the network is
correctly connected.
3. Check the firewall settings.
4. Make sure that the LDAP directory
server is compatible with the
LDAPv3 protocol.
5. If StartTLS is used, check the SSL
settings. For StartTLS, specify the
host, not the IP address.
6. If an OCSP is enabled, check the
following:
- Make sure that the certificate is
valid.
7. If the problem cannot be resolved,
detailed investigation is required
to determine the cause and
resolve the problem. Contact the
Support Center, who may ask you
to collect troubleshooting
information.
For RADIUS:
1. Make sure that the host or IP
address, port, and protocol
specified in exauth.properties
are correct.
2. Check and then respecify the
client secret set for the external
5-292
Messages with IDs Beginning with KAPM
Hitachi Global Link Manager Messages