Hitachi Global Link Manager Software Messages
Message ID Message Text Description
authentication server and is
enabled.
4. Check, and if necessary, revise
the values of basedn and attr for
the corresponding server in
exauth.properties.
5. If an LDAP hierarchical structure
model is used, check the
following:
- Using the hcmds64ldapuser
command, confirm that the
information for the server name
specified to the
auth.server.name attribute of
exauth.properties is registered.
- Make sure the user who is used
for searching for information has
the correct permissions.
6. If an LDAP flat model is used,
check the following:
- Using the hcmds64ldapuser
command, confirm that the
information for the server name
specified to the
auth.server.name attribute of
exauth.properties is not
registered.
7. If this does not resolve the
problem, acquire the maintenance
information, and then contact the
Support Center.
For RADIUS:
1. Make sure the user is specified
correctly.
2. Make sure the password of the
specified user is specified
correctly.
3. Make sure the specified user is
registered on the external
authentication server and is
enabled.
4. Make sure that the PAP and CHAP
settings are valid.
5. If this does not resolve the
problem, acquire the maintenance
information, and then contact the
Support Center.
KAPM15083-E
The specified user was not
found. (server name = aa...aa)
aa...aa: Server name
The specified user was not found.
Perform the following procedure:
1. Make sure that the user is
specified correctly. The user must
5-306
Messages with IDs Beginning with KAPM
Hitachi Global Link Manager Messages