Hitachi Global Link Manager Software Messages

Message ID Message Text Description
3. Make sure that the specified user
is registered in the external
authentication server and is
enabled.
4. Make sure that the PAP and CHAP
settings are valid.
5. If the problem cannot be resolved,
detailed investigation is required
to determine the cause and
resolve the problem. Contact the
Support Center, who may ask you
to collect troubleshooting
information.
KAPM15250-E The specified user was not
found. (aa...aa = bb...bb)
aa...aa: Property name
bb...bb: Property value
The specified user was not found.
Perform the following procedure:
1. Make sure that the user is
specified correctly. The user must
be specified using only the user
name, not the DN format.
2. Make sure that the specified user
is registered in the external
authentication server and is
enabled.
3. Check and, if necessary, revise
the values of basedn and attr in
exauth.properties for the
corresponding server.
4. If an LDAP hierarchical structure
model is used, do the following:
- Use the hcmds64ldapuser
command to confirm that the
information for the server names
specified for the
auth.server.name attribute in
exauth.properties is registered.
- Make sure that the user account
used for information searching has
the necessary permissions.
5. If an LDAP flat model is used, use
the hcmds64ldapuser command to
confirm that the information for
the server name specified for the
auth.server.name attribute of
exauth.properties is not
registered.
6. If the problem cannot be resolved,
detailed investigation is required
to determine the cause and
resolve the problem. Contact the
Support Center, who may ask you
to collect troubleshooting
information.
Messages with IDs Beginning with KAPM
5-321
Hitachi Global Link Manager Messages