HP XP7 Business Continuity Manager User Guide (TK954-96005)

Format.......................................................................................................................705
Operands..................................................................................................................706
Example....................................................................................................................706
Displaying or changing the log output level..............................................................................706
Displaying the log output level...........................................................................................706
Format.......................................................................................................................706
Operands..................................................................................................................706
Example....................................................................................................................706
Changing the log output level............................................................................................707
Format.......................................................................................................................707
Operands..................................................................................................................707
Example....................................................................................................................707
Notes on updating configuration files......................................................................................708
Working around site errors and host failures............................................................................708
Error types and error information handling...............................................................................708
When Business Continuity Manager agent cannot be started.................................................710
When information obtained from Business Continuity Manager agent is not updated................711
12 Troubleshooting....................................................................................712
Troubleshooting Failures........................................................................................................712
Error Notification..................................................................................................................712
Performance Monitor.............................................................................................................713
Trace Output Method............................................................................................................713
Collecting Logs.....................................................................................................................714
Log Types........................................................................................................................714
Setting the Business Continuity Manager Log Output Destination............................................714
System Logger Service Setup.............................................................................................715
Defining a Log Stream.................................................................................................716
Which Parameters to Specify for a Log Stream Definition..................................................716
Planning a DASD Log Dataset.......................................................................................718
Deleting a Log Stream.................................................................................................718
Confirming a Log Stream..............................................................................................719
Business Continuity Manager Log Output Method................................................................719
Using System Logger Service........................................................................................719
Not Using System Logger Service..................................................................................719
Business Continuity Manager Log Data Formats..............................................................721
Business Continuity Manager Log Data Output Tool..............................................................721
Specifying Log Data Conditions....................................................................................722
Example JCL...............................................................................................................723
Error Processing..........................................................................................................723
Data Format...............................................................................................................723
ISPF Log Data..................................................................................................................724
CLI command-execution logs.............................................................................................724
Using the ISPF Editor...................................................................................................725
Using a Script for Retrieval...........................................................................................726
HyperSwap Completion Detection...........................................................................................727
Recovering from a Failure......................................................................................................727
Recovering a Command Device After an LDEV Blockage.......................................................727
Recovering a Command Device After a Power Outage..........................................................727
Recovering a Log Dataset After Logs are Full........................................................................727
Performing Operations When a Failure Occurs for a Volume in a Copy Group........................728
Recovering from a Cnt Ac-J Z Failure...................................................................................728
Types of Failures.........................................................................................................729
Recovering from Failures during Failovers and PSOFF/Cut Power.......................................729
Recovering from Other Types of Failures.........................................................................731
18 Contents