HP SureStore - User Guide

HP Service and Support

Software Technical Support

HP provides software technical support for HP Software, HP pre-installed third-party software and

third-party software purchased from HP and is available through electronic media and telephone, for

30 days from date of purchase.

Contacting HP

If you need warranty or technical support during the warranty support period, you can locate the HP

support location nearest you on: http://www.hp.com/support

When you contact HP or an authorized HP service provider, please have available the product model

name and model number, the applicable error messages, and the type of operating system.

HP Customer Care Online

Visit the HP Customer Care Support Web site at http://www.hp.com/support for up-to-date information

24 hours a day, seven days a week. You’ll find troubleshooting documents, maintenance and efficiency

tips, and ideas for using your product.

Customer Care Phone Numbers

Use the HP Customer Care number below during and after your product’s warranty period. Support is

provided free of charge during the warranty period. A per-incident charge applies after the warranty

period.

Note: Long distance charges may apply.

During Warranty Period

Free phone support is available for customers whose media drives are still within their stated warranty

period. 1 800 474 6836

Canada

HP Customer Care in English and French 1 800 474 6836.

Europe Asia Pacific

Austria 0820 87 4417 Australia 1-300-721-147

Belgium 070 300 004 China 800-820-6616

Denmark 70202845 Hong Kong SAR 2802-4098

Finland 0203-66-767 India 1-800-114772

France 0892-696022 Indonesia 21-350-3408

Germany 0180 5652 180 Korea 1588-3003

Italy 848-800-871 Malaysia 1-800-8588

Netherlands 0900-2020-165 New Zealand 0-800-441-147

Norway 0815 62 070 Philippines 2-867-3551

Portugal 0808-201-492 Singapore 6272 5300

Republic of Ireland 01890 92 39 02 Taiwan 8722-8000

Spain 902-010-059 Thailand (2) 353-9000

Sweden 077-120-4765

Latin America

Switzerland 0848-672 672 Mexico 800/474-6836

United Kingdom 0870-010-4320 Mexico City 55-5258-9922