HP Performance-Optimized Datacenter Maintenance and Service Guide

Customer self repair 14
Customer self repair details
 Replacement parts are express-shipped. Most in-stock parts are shipped the very same day you
contact HP. You may be required to send the defective part back to HP, unless otherwise instructed.
 Available for most HP products currently under warranty or contract. For information on the warranty
service, refer to the HP website
(http://h18004.www1.hp.com/products/server
s/platforms/warranty/index.html).
For more information about HP's customer self-repair program, contact your local service provider. For the
North American program, refer to the HP website (http://www.hp.com/go/selfrepair
).
Customer replaceable parts are identified in the following tables.