HP Photosmart 320 series User's Guide English
Copyrights and trademarks © Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Paper use This product is suited for the use of recycled paper according to DIN 19309. Plastics Plastic parts over 0.88 ounces (24 grams) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer life. Material safety data sheets Material Safety Data Sheets (MSDS) can be obtained from the HP website at www.hp.com/go/msds. Customers without Internet access should contact Customer Care.
Contents 1 2 3 4 5 6 Welcome................................................................................................................3 Printer parts............................................................................................................4 Available accessories.............................................................................................7 Printer menu...........................................................................................................
7 Specifications.....................................................................................................47 System requirements............................................................................................47 Printer specifications............................................................................................48 8 HP Customer Care..............................................................................................51 HP Customer Care by phone....................
1 Welcome Thank you for purchasing an HP Photosmart 320 series printer! With your new, compact photo printer you can easily print beautiful photos with or without a computer. This guide explains how to print photos from the printer without connecting it to a computer. To learn how to print from your computer, install the printer software and view the onscreen Help. See Installing the software. Among other things, you'll learn how to: Print beautiful borderless photos. See Printing your photos.
Chapter 1 Printer parts Front of printer 1. Control panel Control the basic functions of the printer from here. 2. Out tray (closed) Open this to print, insert a memory card, connect a compatible digital camera, or connect an HP iPod. Inside front of printer 1. In tray Load paper here. 2. In tray extender Pull out to support paper. 3. Paper-width guide Move to the width of current paper to position the paper properly. 4.
(continued) Indicator lights 1. On light – Green: printer is on – Green and flashing: printer is busy – Red and flashing: printer requires attention 2. Memory Card light The light indicates the memory card status. See Inserting memory cards. – Green: ready for memory card insertion or removal – Green and flashing: memory card is being accessed Control panel 1. On Press to turn the printer on or off. 2. Print Press to print selected photos from a memory card. 3.
Chapter 1 (continued) 2. An outlet icon is displayed when the battery is fully charged, indicating that you can unplug the power cord and run the printer from the battery if desired. For more information about the battery, refer to the instructions that came with the battery. Ink level indicator Displays the ink level of the print cartridge. Select Photos screen 1. Selection box Displays a check mark if photo is selected. 2. Copies Displays number of copies to be printed of the current photo. 3.
Available accessories There are several accessories available for the HP Photosmart 320 series printer that enhance its portability for printing anywhere, anytime. The appearance of the accessories may vary from what is shown. Accessory name Description The HP Photosmart Internal Battery lets you take the printer with you wherever you go.
Chapter 1 Printer menu The printer menu contains many features for adjusting defaults, controlling print quality, and using special effects. To use the printer menu 1. If there is a memory card in the printer, remove it. 2. Press or on the printer control panel to access the printer menu. To navigate the printer menu ● Press or to scroll through the menu options displayed on the printer screen. Menu items that are not accessible are grayed out. ● Press OK to open a menu or select an option.
Printer menu structure (continued) Top level menu Submenus/options optional HP Bluetooth wireless printer adapter. Additional submenus/ options enter the address of the device they are trying to locate. This menu option shows the device address. Device name You can select a device name for the printer that appears on other devices with Bluetooth wireless technology when they locate the printer. Passkey You can assign a Bluetooth numerical passkey to the printer. The default passkey is 0000.
Chapter 1 Printer menu structure (continued) Top level menu Submenus/options Additional submenus/ options ● Reset Bluetooth options Reset Bluetooth options: ● ● Help Preferences technology to enter the printer passkey. High The printer does require users of other devices with Bluetooth wireless technology to enter the printer passkey.
Printer menu structure (continued) Top level menu Submenus/options Additional submenus/ options Borderless Turn borderless printing: ● ● On (default) Off When borderless printing is turned off, all pages print with a narrow white border around the outside edges of the paper.
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2 Getting ready to print Before you can begin printing, there are three easy procedures you should become familiar with: ● ● ● Loading paper (see Loading paper) Inserting print cartridges (see Inserting print cartridges) Inserting a memory card (see Inserting memory cards) You must load paper and insert a print cartridge before inserting a memory card. Loading paper Learn how to choose the right paper for your print job and how to load it into the In tray for printing.
Chapter 2 Loading your paper Paper loading tips: ● ● ● You can print photos on photo paper, index cards, L-size cards, or Hagaki cards. Before loading paper, slide out the paper-width guide to make room for the paper. Load only one type and size of paper at a time. Do not mix paper types or sizes in the In tray. Paper type How to load 4 x 6 inch (10 x 15 cm) photo paper Index cards L-size cards Hagaki cards 1. 2. 3. 4. Open the In tray and pull out the In tray extender.
Use the right print cartridge (continued) To print… Insert this print cartridge in the cartridge cradle (Eastern Europe, Russia, Middle East, Africa, Japan), #343 (Western Europe), #855 (China, India) Tri-color (14 ml) HP #97 (North America, Latin America, Asia Pacific), #134 (Eastern Europe, Russia, Middle East, Africa, Japan), #344 (Western Europe), #857 (China, India) Black and white photos Gray Photo HP #100 (worldwide) Sepia or antique photos Tri-color (7 ml) HP #95 (North America, Latin America,
Chapter 2 Insert or replace the print cartridge Remove the pink tape Prepare the printer and cartridge 1. Make sure the power is on and you have removed the cardboard from inside the printer. 2. Open the print cartridge access door of the printer. 3. Remove the bright pink tape from the cartridge. Do not touch here Insert the cartridge 1. If you are replacing a cartridge, push down and pull outward on the cartridge in the cradle to remove it. 2. Hold the replacement cartridge with the label on top.
Insert or replace the print cartridge (continued) Each time you install or replace a print cartridge, a message appears on the printer screen asking you to load plain paper so the printer can align the cartridge. This ensures high-quality prints. Align the cartridge 1. Load paper in the In tray and press OK. 2. Follow the onscreen instructions to align the cartridge. See Aligning the print cartridge.
Chapter 2 Supported file formats The printer can recognize and print the following file formats directly from a memory card: JPEG, uncompressed TIFF, Motion JPEG AVI, Motion JPEG Quicktime, and MPEG-1. If your digital camera saves photos and video clips in other file formats, save the files to your computer and print them using a software application. For more information, see the onscreen Help.
(continued) Memory card Slot How to insert the memory card Secure Digital Bottom right slot ● ● Angled corner is on the right Metal contacts face down SmartMedia Upper portion of the top left double slot ● ● Angled corner is on the left Metal contacts face down Memory Stick Bottom left slot ● ● ● Angled corner is on the left Metal contacts face down If you are using a Memory Stick Duo™ or Memory Stick PRO Duo™ card, attach the adapter that came with the card before you insert the card into th
Chapter 2 Removing a memory card while it is being accessed may damage the printer and the memory card or corrupt the information on the memory card.
3 Printing without a computer The HP Photosmart 320 series printer lets you print amazing photos without even going near a computer. After setting up the printer using the instructions in the HP Photosmart 320 series Setup Guide, refer to these steps for start-to-finish printing. Getting your photos from camera to printer Use these steps for start-to-finish printing in minutes! Step 1 Insert a memory card See Inserting memory cards. Step 2 Decide which photos to print See Deciding which photos to print.
Chapter 3 (continued) Use these steps for start-to-finish printing in minutes! Step 6 Improve the quality of your photos See Improving the quality of your photos. Step 7 Print your photos See Printing your photos. Deciding which photos to print To view photos Do this One by one 1. 2. 3. Using a photo index A photo index shows thumbnail views and index numbers for up to 2000 photos on a memory card. Use an index card instead of photo paper to cut costs when printing a photo index. 1. 2.
(continued) If you want to… Do this 2. 3. Print several photos 1. 2. 3. Print all photos 1. 2. 3. Print nine frames from a video clip 1. 2. 3. 4. Press OK once for each copy of the current photo you want to print. Press Cancel to decrease the number of copies by one or deselect a selected photo. Press Print. Insert a memory card and select a print layout. Press OK to select each photo you want to print. Press Print. Insert a memory card and select a print layout.
Chapter 3 Improving the quality of your photos The HP Photosmart 320 series printer provides a variety of preferences and effects that can improve the quality of your printed photos. The settings do not change your original photo. They only affect printing. Problem and solution How to do it Blurred photos 1. Smart Focus Sharpen blurred photos. It is turned on by default. Use these instructions to turn it on if it is currently off. This preference affects all printed photos. 2. 3. 4.
Setting print quality Best quality is the default and produces the highest quality photos. Normal quality conserves ink and prints faster. To change the print quality to Normal 1. Remove any memory cards, then press 2. Select Tools, then press OK. 3. Select Print Quality, then press OK. 4. Select Normal, then press OK. or . Print quality reverts to Best after the next print job.
Chapter 3 (continued) To print from a... Do this To print from an HP direct-printing camera 1. Turn on the HP direct-printing digital camera and select the photos you want to print. 2. Connect the camera to the USB port on the back of the printer using the USB cable that came with the camera. 3. Follow the instructions on the camera screen. HP iPod Print photos that are stored in an HP iPod. See Connecting to other devices.
(continued) To print from a... Do this 2. Verify that photos are on your HP iPod by selecting “Photo Import” on the HP iPod menu. Photos will appear as “Rolls.” To print photos from an HP iPod 1. Connect the HP iPod to the camera port on the front of the printer using the USB cable that came with the HP iPod. The printer screen will display Reading Device for up to several minutes while the photos are read. Then the photos will be displayed on the printer screen. 2.
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4 Getting connected Use the printer to stay connected to other devices and people. Connecting to other devices This printer offers several ways of connecting to computers or other devices. Each connection type lets you do different things. Connection type and what you need What this lets you do USB ● ● ● A Universal Serial Bus (USB) 2.0 full-speed compliant cable 10 feet (3 meters) or less in length. For instructions about connecting the printer with a USB cable, see Installing the software.
Chapter 4 Connecting through HP Instant Share Use HP Instant Share to share photos with friends and relatives using e-mail, online albums, or an online photo finishing service. The printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed. If you try to use HP Instant Share and do not have all the required software installed or configured, a message prompts you through the required steps. See Installing the software.
5 Maintaining and transporting the printer The HP Photosmart 320 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality. Cleaning and maintaining the printer Keep the printer and print cartridges clean and well maintained using the simple procedures in this section. Cleaning the outside of the printer 1. 2. 3.
Chapter 5 7. When the printer finishes cleaning the cartridge and prints a test page, check the test page and select from the following options: – If the test page has white streaks or missing colors, the print cartridge needs to be cleaned again. Select Yes, then press OK. – If the print quality of the test page looks good, select No, then press OK. You can clean the cartridge up to three times. Each successive cleaning is more thorough and uses more ink.
pattern, try cleaning the print cartridge. For more information, see Cleaning the print cartridge. 1. Remove any memory cards from the memory card slots. Caution Do not pull out a memory card while the Memory Card light is flashing. For more information, see Removing a memory card. 2. 3. 4. 5. 6. Press or to display the printer menu. Select Tools, then press OK. Select Print test page, then press OK. Following the directions on the printer screen, load paper so the printer can print a test page.
Chapter 5 6. Press OK to begin aligning the print cartridge. When the printer finishes aligning the cartridge, it prints an alignment page to confirm that the alignment was successful. – – The check marks verify that the print cartridge is installed correctly and functioning properly. If an “x” appears to the left of any of the bars, align the print cartridge again. If the “x” still appears, replace the print cartridge.
Follow these tips to help maintain HP print cartridges and ensure consistent print quality: ● ● ● When you remove a print cartridge from the printer, store it in a print cartridge protector to prevent the ink from drying out. In some countries/regions the cartridge protector is not included with the printer, but comes with the Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector is included with the printer.
Chapter 5 Note Make sure the printer completes its power-down cycle before you unplug the power cord. This allows the printer to store the print cartridge properly. 4. 5. 6. Unplug the power cord. If the printer is connected to a computer, disconnect the USB cable from the computer. Always carry the printer upright. Note Do not remove the print cartridge when transporting the printer.
6 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use. This section answers frequently asked questions about using the printer and printing without a computer. It contains information about the following topics: ● ● ● ● Printer hardware problems. See Printer hardware problems. Printing problems. See Printing problems. Bluetooth printing problems. See Bluetooth printing problems. Error messages. See Error messages.
Chapter 6 The On light flashed amber briefly after I turned the printer off. This is a normal part of the power-down process. It does not indicate a problem with the printer. The On light is flashing amber. A printer error has occurred. Try the following: ● ● ● Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions.
● If the optional HP Photosmart Internal Battery is installed in the printer: Unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer. The memory card may contain file types the printer cannot read directly from the memory card. – Save the photos to a computer, then print them from the computer.
Chapter 6 The optional HP Photosmart Internal Battery low-power warning appears. I plug the printer into my automobile with the optional HP Photosmart Automobile DC Adapter, but the printer does not recognize the new power source. ● Turn the printer off before you plug the printer into the automobile with the adapter. ● Plug the printer into the automobile with the HP Photosmart Automobile DC Adapter. ● Turn the printer on.
● problem persists, use paper that is not curled. For information about proper storage and handling of photo paper, see Maintaining the quality of photo paper. The paper may be too thin or too thick. Try using HP-designed photo paper. For more information, see Choosing the right paper. The photo printed at an angle or is off-center. ● The paper may not be loaded correctly.
Chapter 6 A blank page came out of the printer. ● Check the ink-level icon on the printer screen. If the print cartridge is out of ink, replace it. For more information, see Inserting print cartridges. ● You may have begun printing and then cancelled the process. If you cancelled the process before the photo started printing, the printer may have already loaded paper in preparation for printing. The next time you print, the printer will eject the blank page before starting the new printing project.
documentation that came with your HP Bluetooth wireless printer adapter and your device with Bluetooth wireless technology. My Bluetooth device cannot find the printer. ● Make sure the HP Bluetooth wireless printer adapter is plugged into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data. ● Bluetooth Accessibility may be set to Not visible.
Chapter 6 The photo printed with borders. The printing application installed on your device with Bluetooth wireless technology may not support borderless printing. Contact the vendor of the device, or go to their support website to obtain the latest updates for the printing application. Error messages Before contacting Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. The following error messages may appear on the printer screen.
Error message: Automatic paper sensor failed. The automatic paper sensor is obstructed or damaged. Try moving the printer out of direct sunlight, then press OK and try printing again. If this does not work, go to www.hp.com/support or contact Customer Care. Error message: Cartridge is not compatible. Use appropriate HP cartridge. Replace the print cartridge with one that is compatible with the printer. For more information, see Inserting print cartridges. Error message: Print cartridge cradle is stuck.
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7 Specifications This section lists the minimum system requirements for installing the HP Photosmart printer software, and provides selected printer specifications. For a complete list of printer specifications and system requirements, see the onscreen Help. For information about viewing the onscreen Help, see Welcome. System requirements Component Windows PC minimum Macintosh minimum Operating system Microsoft® Windows 98, 2000 Professional, ME, XP Home, and XP Professional Mac® OS X 10.
Chapter 7 Printer specifications Category Specifications Connectivity USB 2.0 full-speed: Microsoft Windows 98, 2000 Professional, ME, XP Home, and XP Professional; Mac OS X 10.1 through 10.
(continued) Category Specifications Operating temperature 32–113 degrees F (0–45 degrees C) [59–95 degrees F (15–35 degrees C) recommended] Paper tray One 4 x 6 inch (10 x 15 cm) photo paper tray Paper tray capacity 20 sheets, maximum thickness 11.5 mil (292 µm) per sheet Power consumption U.S. Printing: 12.3 W Idle: 6.29 W Off: 4.65 W International Printing: 11.4 W Idle: 5.67 W Off: 4.
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8 HP Customer Care If you have a problem, follow these steps: 1. 2. 3. 4. Check the documentation that came with the printer. – Setup Guide: The HP Photosmart 320 series Setup Guide explains how to set up the printer and print your first photo. – User's Guide: The HP Photosmart 320 series User's Guide is the book you are reading. This book describes the basic features of the printer, explains how to use the printer without connecting a computer, and contains hardware troubleshooting information.
Chapter 8 www.hp.
● ● Messages displayed on the printer screen or on the computer monitor. Answers to the following questions: – Has the situation you are calling about happened before? Can you recreate the situation? – Did you install any new hardware or software on your computer around the time that the situation occurred? Return to HP repair service HP will arrange to have your product picked up and delivered to an HP Central Repair Center. We pay for the round-trip shipping and handling.
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a Installing the software The printer comes with optional software you can install on a computer. Windows users Macintosh users Important: Do not connect the USB cable until you are prompted. Important: Do not connect the USB cable until you are prompted. HP Image Zone software and full printer functionality is installed automatically when you choose the Typical installation of your HP software. 1. 1. 3. 2. 3. 4. Insert the HP Photosmart CD into your computer's CD-ROM drive.
Appendix a 56 HP Photosmart 320 series
Index A accessories 7, 35 aligning print cartridges 16, 33 alignment page 33 automobile adapter 7, 35 B batteries charge indicator 5 compartment 6 model 7 black-and-white photos 14 Bluetooth connecting to printer 29 troubleshooting 42 wireless printer adapter 7 borderless photos do not print 40 print with borders 44 buttons 5 C cameras connecting to printer 29 photos do not print 42 port 4 printing from 25 carrying case model 7 transporting printer 35 cartridges.
storing 34 transporting 35 warnings 2 printing from cameras 25 from computer 3 from memory cards 25 multiple copies 22 multiple photos 22 photo index 22 photos 24 selecting layout 24 test page 32 thumbnails 22 without computer 21 Q quality photo paper 35 photos 24 print 25 printing test page 32 troubleshooting 42 R regulatory notices 59 removing memory cards 19 replacing print cartridges 16 cannot find photos 38 Customer Care 51 error messages 44 flashing lights 37 paper problems 40 power problems 39 print
Regulatory notices Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ● ● This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.