hp photosmart 7350 basics guide
contents 1 get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 use your printer with a computer . . . . . . . . . . . . . . . . . . . . . . . 25 print from a Windows PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 print from a software application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 use the Windows PC taskbar icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 print from a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
get started welcome 1 1 Thank you for purchasing an HP Photosmart printer! Your new printer comes with the following documentation to help you get started and get the most out of your printer: • Setup Guide — This poster contains quick and easy instructions to help you set up your printer and install the printer software. • Basics Guide —This booklet includes a quick reference guide to help you get acquainted with your new printer.
view the HP Photosmart Printer Help • Windows PC: From the Start menu, choose Programs, Hewlett-Packard, Photosmart 130, 230, 7150, 7345, 7350, 7550, and HP Photo & Imaging Director. From the HP Photo & Imaging Director, click Help. • Macintosh: Insert the HP Photosmart CD. In the User Docs folder, select your language, then click the photosmart 7350.html file. print the HP Photosmart Printer Help • Windows PC: Click Print in the top navigation bar of the HP Photosmart Printer Help window.
printer parts front Top cover Open this cover to change the print cartridges Envelope slot Place a single envelope in this slot for printing Control panel Memory card slots See control panel on See memory card page 5 slots on page 6 Photo tray cover Open this cover to access the photo tray Camera port Use this port to connect an HP direct-printing digital camera to the printer OUT tray This removable tray catches your printed photos or documents Photo tray Place 4 x 6 inch (10 x 15 cm) photo paper in thi
back USB port Use this port to connect the printer to the computer Power cord connection Connect the power cord included with the printer here 4 Rear access door Remove this door to clear a paper jam basics guide
control panel COPIES Use this button to select the number of copies you want to print LCD Read this window for information about the status of your printer CHOOSE PHOTOS Use this button to select photos to be printed POWER Use this button to turn the printer on or off CANCEL/NO Use this button to cancel a setting, or to stop printing or saving, to answer no to LCD questions, or to exit a menu OK/YES Use this button to select photos, to answer yes to LCD questions, or to select menu options TOOLS Use th
memory card slots CompactFlash/ IBM Microdrive memory card slot Insert a CompactFlash or Microdrive memory card into this slot to begin printing or saving MultiMediaCard/Secure Digital memory card slot Insert a MultiMediaCard or Secure Digital memory card into this slot to begin printing or saving Memory Stick memory card slot Insert a Memory Stick memory card into this slot to begin printing or saving SmartMedia memory card slot Insert a SmartMedia memory card into this slot to begin printing or saving 6
paper information You can load and print on a wide variety of paper types and sizes, from index cards and photo paper to envelopes and transparencies. We recommend using HP-designed inkjet paper for the best results. If you are using HP-designed inkjet paper, remember to set the paper type in the printer Properties dialog box (Windows PC) or the Print dialog box (Macintosh).
3 Place a stack of paper into the IN tray. • Load the paper with the side to be printed facing down. The printer pulls the paper in, flips it over, and then prints on the paper; the finished document faces up in the OUT tray. • Always load paper in the portrait direction, with the shortest edge toward you. • Be careful not to use too much or too little paper. See the specifications section of the HP Photosmart Printer Help for more information on paper types.
Photo tray cover OUT tray Photo tray slider 4 Lower the photo tray cover. 5 Move the photo tray slider away from you (toward the inside of the printer) until it stops against the edge of the paper. This engages the photo tray. When you are finished using the photo tray, move the photo tray slider toward you until it stops. This disengages the photo tray so the printer uses the paper in the IN tray.
To print regular documents economically, you can purchase a black print cartridge to use in place of the photo print cartridge: • HP #56 (C6656A) — Black print cartridge The print cartridge cradle inside the printer has two stalls that hold your print cartridges. The print cartridges you use depend on what you are printing. To print...
use reserve print mode Reserve Mode allows you to keep printing even if one of your print cartridges fails, runs out of ink, or is incompatible with your printer. If you receive a print cartridge error message on the LCD or your computer monitor, remove the print cartridge and close the top cover to enter Reserve Mode. You will see a message reminding you that you are in Reserve Mode. Printing in Reserve Mode slows the printer and affects the print quality. If you are printing with only... The result is..
To get maximum use from your print cartridges, use the POWER button to turn off the printer. Do not unplug the printer or turn off the power source (such as a power strip) until the Print light is off. This allows the printer to store the print cartridges in a protected state. Caution! Check that you are using the correct print cartridges. Do not refill print cartridges yourself.
5 Take the new print cartridge out of its package. 6 Grasp the pink tab and gently peel off the plastic tape. Make sure you remove only the clear tape from the nozzles and leave the copper contacts. Do NOT touch the ink nozzles or the copper contacts. Touching these parts may cause print cartridge failure.
7 Insert the print cartridge: • Hold the print cartridge so that the copper contacts will go into the printer first. Line up the ridges on the left and right sides of the top of the print cartridge with the grooves on the inside of the print cartridge cradle. Carefully slide the print cartridge into the cradle, then firmly push the cartridge in until it stops. • Lower the cradle latch. Place your finger on the top of the latch.
use the control panel use the buttons use the tools menu Your printer’s control panel has several buttons: • POWER — Use this button to turn the printer on or off. • COPIES — Use this button to select the number of copies you want to print. • PHOTO SIZE — Use the button to select the photo size. • CHOOSE PHOTOS — Use this button to perform a variety of tasks, including navigating through the menu options and selecting the photos or DPOF files you want to print from your memory card.
Tools menu option Choices Clean the print cartridges N/A Select paper settings Auto detect Manually set Select page layout Photo Album Paper Saver Select photo cropping option Standard crop Full image (do not crop) Adjust photo brightness 7 levels from darkest to lightest Color options for next print Color Black & White Sepia (brown) Antique Borderless printing On Off Select Language English, French, German, Spanish, Italian, Japanese, Portuguese, Dutch Select Country/Region U.S.
use the indicator lights Your printer’s control panel has two indicator lights: • Print light — When this light is on, the power is on. When this light is blinking green, the printer is busy. When this light is blinking amber, the printer requires attention. • Memory card light —When this light is off, there is no card inserted in a memory card slot. When this light is green, a card is inserted correctly.
18 basics guide
use your printer with a digital camera 2 2 Your HP Photosmart 7350 printer lets you print beautiful photos from your digital camera without using your computer. print camera-selected photos If you have an HP direct-printing digital camera, you can use your printer to print camera-selected photos. select and print photos 1 Use your camera’s Share menu to select the photos you want to print. For more information, see your camera’s documentation.
3 When you connect the camera to the printer, the camera’s Print Setup menu appears. Use this menu to: • Change the photos you have selected for printing. • Select the paper type. • Select the paper size. 4 When you are ready to print, follow the instructions on your camera’s LCD. To learn more about using camera-selected photos, see the documentation that came with your camera.
Compact Flash Type I and II IBM Microdrive SmartMedia MultiMediaCard Secure Digital Memory Stick If your digital camera supports multiple file types, it may also be able to save photos in several different file formats such as JPEG, uncompressed TIFF, FlashPix, and RAW. You can print JPEG and uncompressed TIFF files directly from the memory card, or you can save other file types to your computer and print them from the computer using a software application.
insert a CompactFlash or IBM Microdrive memory card Insert the memory card into the top left memory card slot so the front of the card faces to the left and the edge with the pin holes is inserted into the printer first. Caution! Insert the edge of the memory card with the pin holes into the printer first. Inserting the card any other way may damage the memory card or the printer. Gently push the memory card into the printer until it stops. The card may not insert all the way into the printer.
MultiMedia or Secure Digital memory card slot MultiMedia or Secure Digital memory card insert a SmartMedia memory card Insert the memory card into the bottom left memory card slot so the front of the card (the black side) faces to the left and the end with the metal contacts is inserted into the printer first. Gently push the memory card into the printer until it stops. The card may not insert all the way into the printer.
Gently push the memory card into the printer until it stops. The card may not insert all the way into the printer. Forcing the card in too far may result in damage to the memory card and the printer. Memory Stick memory card slot Memory Stick memory card decide which photos to print When you are deciding which photos to print or save, you can print a photo index page to see all the photos stored on the memory card. 1 Insert a memory card into the printer.
use your printer with a computer 3 3 Your HP Photosmart 7350 printer can be used with any Windows PC or Macintosh software application that allows printing. You can print all kinds of projects, such as photo album pages, greeting cards, or newsletters. If you already know how to use a printer with your computer, you are ready to begin printing as usual. If you are new to printing, or if you have questions, use this chapter to learn more.
3 To access more advanced settings, click Properties. Set the printer properties (such as print quality and paper type) and click OK. To learn more about the available settings, click the ? in the upper right corner of the printer Properties dialog box, then click the item you want more information about. You can also click Help.
4 Click OK to begin printing. See the HP Photosmart Printer Help for more information on: use the Windows PC taskbar icons • changing the default print settings • using advanced settings • adjusting the photo color and brightness After you install the printer software, two icons appear in your Windows taskbar: • The HP Photosmart printer icon • The HP Photosmart memory card icon These icons help you perform a variety of tasks.
Click to open the printer Properties dialog box. Click to open the HP Photosmart Toolbox. Click to close the menu and remove the printer icon from the taskbar. To close the menu without removing the printer icon from the taskbar, click anywhere outside the menu. Select the HP Photosmart printer you want to use from the list of installed printers. A check mark indicates the currently selected printer.
• When you right-click the memory card icon, the following menu appears. Make your selection from the menu. Click if you want connection messages to appear when the printer loses communication or is attempting to regain communication with your computer. A check mark indicates the message will appear. Click to open Windows Explorer where you can move, copy, delete, or open photos. You can also double-click the memory card icon to open Windows Explorer. Click to remove the memory card from the printer.
30 1 From your software application’s File menu, select Page Setup. 2 In the Format for pull-down menu, select Photosmart 7350, then select the page attributes (such as paper size, orientation, and scaling) for your project. When you have finished selecting the page attributes, click OK. 3 From your software application’s File menu, select Print. 4 Select the print settings appropriate for your project. Use the pull-down menu to access the other panels.
5 Click Print (OS X) or OK (OS 9.x) to begin printing. To learn more about the available settings, click the ? in the lower left corner of the dialog box (OS X only).
32 basics guide
troubleshooting 4 4 Your HP Photosmart printer is designed to be reliable and easy to use. This section offers tips and advice for addressing frequently asked questions. Before you begin, make sure: • All the cable connections between your printer and computer are secure. • You are using the most recent version of the software. Go to www.hp.com to check for software updates. See the Software Setup & Product Support booklet that came with your printer for contact information.
Possible causes of a lost connection are: • The computer might not be connected to the printer, or the printer might be off or not connected to a power source. • Using a USB hub or docking station that has multiple devices connected to it can temporarily break the connection to the printer while another device is being accessed. Wait until the other device is no longer being accessed, or connect the printer directly to the computer.
If the connection between your Macintosh computer and your HP Photosmart printer is lost, a warning message appears on your computer screen. Possible causes of a lost connection are: • The computer might not be connected to the printer, or the printer might be off or not connected to a power source. • Using a USB hub or docking station that has multiple devices connected to it can temporarily break the connection to the printer while another device is being accessed.
USB connection problems Problem Possible cause Solution Windows PC only My printer is connected with a USB cable through another USB device or a hub and when I try to print I get a message saying THERE WAS AN ERROR WRITING TO . Your printer may not be getting good data from the other device or hub. OR Two-way communication between the printer and the computer was interrupted by another device attached to the hub.
Problem Possible cause Solution When I connect a USB cable between the printer and my computer, I get an error saying YOU HAVE CONNECTED YOUR COMPUTER TO THE PRINTER'S FRONT USB PORT. You have connected your computer to the camera port on the front of the printer. This port should only be used to connect an HP direct-printing digital camera to the printer. Try the following: • Connect the USB cable to the USB port on the back of the printer.
Problem Possible cause Solution Windows PC only When I connect a USB cable between the printer and my computer, an UNKNOWN DEVICE message appears. Static electricity has built up in the cable between your computer and printer. OR You may have a defective USB cable. OR Your USB cable may not be connected properly. OR The software could not identify the printer; the printer-USB connection may be defective. Try the following: 1 Disconnect the USB cable from your printer.
Problem Possible cause Solution (continued from previous page) Printing is very slow. You may be using outdated printer software. Check www.hp.com for the most recent software updates. See the Software Setup & Product Support booklet that came with your printer for contact information. Windows PC Use HP’s Web Update software to check the version of the printer driver you are using. See the care & maintenance section of the HP Photosmart Printer Help for more information.
Problem Possible cause Solution (continued from previous page) Printing is very slow. You may have chosen 4800x1200 Optimized dpi. Windows PC 1 On the Quality tab of the printer Properties dialog box, set the Print Quality to Best and set the Paper Type to Photo Paper. Under High Resolution Control, select PhotoREt instead of 4800x1200 Optimized dpi. 2 Try printing again. Macintosh 1 On the Paper Type/Quality panel, deselect High Resolution Photo. 2 Try printing again.
Problem Possible cause Solution Printing is very slow. (continued from previous page) You may be printing in Reserve Mode. The printer enters Reserve Mode when one of the print cartridges is missing. Replace the missing print cartridge with a new one. The printer will not turn on. The printer may have drawn too much power. Unplug the printer’s power cord and wait approximately 10 seconds. Reconnect the power cord and press the POWER button to turn on the printer.
Problem Possible cause Solution Windows PC only The broken connection memory card icon appears in the taskbar. There is a connection or communication problem between the printer and the computer. Try the following: 1 Click the connection icon, then click Connect in the dialog box. If there is still a connection problem, check that the connection cable is securely attached both to the computer and to the USB port on the back of the printer. 2 If this does not work, restart your computer.
Problem Possible cause Solution Paper does not feed into the printer correctly. OR Paper does not come out of the printer correctly. There may be too much paper loaded in the IN tray. Remove some paper from the IN tray and try printing again. The paper guides may not be adjusted correctly. Make sure that the paper width guide and the paper length guide fit close to the edges of the paper without bending the paper. The paper may be too thin or too thick.
Problem Possible cause Solution (continued from previous page) No page came out of the printer. There may be a paper jam. Try the following: • Check the printer’s LCD for instructions. • Remove the paper from the IN tray and the OUT tray. • If you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer. If the paper is still jammed, try the following: 1 Turn off the printer. 2 Unplug the printer.
Problem Possible cause Solution (continued from previous page) No page came out of the printer. A problem may exist with the print cartridges. Try the following: • Check the printer LCD, the computer monitor and the camera LCD for any error messages. • Print a diagnostic page and replace the print cartridges if necessary. The printer may still be processing information. See printer problems on page 38 for more information. Macintosh OS 9.x only No page came out of the printer.
Problem Possible cause Solution The document did not print using the selected default print settings. The printer’s default print settings may be different than the application’s print settings. Print settings made within an application override the printer’s default settings. Windows PC • From the application’s File menu, select Print, then click Properties to set the desired print settings. Macintosh • From the application’s File menu, select Print and set the desired print settings.
Problem Possible cause Solution Parts of the document are missing or are in the wrong place. (continued on next page) You may have selected the incorrect paper orientation. Windows PC • Make sure you have selected the correct orientation (Portrait or Landscape) on the Layout tab of the printer Properties dialog box and in the application’s Page Setup dialog box. Macintosh • Make sure you have selected the correct orientation (portrait or landscape) in the Page Setup dialog box.
Problem Possible cause Solution (continued from previous page) Parts of the document are missing or are in the wrong place. You may have accidentally left Poster Printing (Windows) or Tiling (Macintosh) on. Windows PC • Deselect Poster Printing on the Features tab of the printer Properties dialog box. Macintosh • On the Layout panel in the Print dialog box, set the Pages Per Sheet to 1. You may have incorrectly scaled text or graphics, or there may be file format problems within the document.
Problem Possible cause (continued from You may be running out of ink. previous page) Print quality is poor. Solution Windows PC • Check the ink levels of the print cartridges from the Estimated Ink Level tab of the Toolbox. OR • Print a diagnostic page. Macintosh • Check the ink level status in the HP Inkjet Utility. OR • Print a diagnostic page. If you are running low on ink, replace the print cartridge. You may not be using the best paper type for your output.
Problem Possible cause (continued from You may need to clean the print cartridges. previous page) Print quality is poor. 50 Solution On the control panel, use the TOOLS menu to clean the print cartridges. See the care and maintenance section of the HP Photosmart Printer Help for more information. OR Windows PC • From the Device Services tab of the HP Photosmart Toolbox, click Clean the Print Cartridges. Macintosh • From the Clean panel in the HP Inkjet Utility, click Clean.
Problem Possible cause Solution (continued from If black prints still show white streaks after cleaning previous page) Print quality is poor. the print cartridges, and you have determined that the print cartridges are not low on ink, you may have dropped one of the print cartridges. Windows PC 1 Click Best instead of Everyday or FastDraft, on the Quality tab of the printer Properties dialog box. See the HP Photosmart Printer Help for more information. 2 Print using the higher quality for one day.
Problem Possible cause Solution (continued from If the printing appears faded or dull, you may be using previous page) Print quality is poor. Everyday or FastDraft mode. Windows PC • Click Normal or Best, instead of Everyday or FastDraft, on the Quality tab of the printer Properties dialog box. Macintosh • Click Normal or Best, instead of Everyday or FastDraft, on the Paper Type/Quality panel in the Print dialog box.
Problem Possible cause Solution Photos are not printing correctly. (continued on next page) You may not have loaded the photo paper correctly. Load the photo paper with the side to be printed facing down. If you are using tabbed paper, load the paper so the tab feeds in last. The photo paper may not have fed into the printer correctly. Check for a paper jam, then try the following: • Insert the photo paper as far as it will go into the photo tray. • Load one sheet of photo paper at a time.
Problem Possible cause Solution (continued from previous page) Photos are not printing correctly. You may have used your application’s Page Setup dialog box to select the paper size or type. Windows PC • From the application’s File menu, select Print, then click Properties to set the correct paper size and type. Macintosh • From the application’s File menu, select Page Setup to set the correct paper size. • From the application’s File menu, select Print to set the correct paper type.
Problem Possible cause Solution The photos I marked for printing in my camera do not print. Some digital cameras (such as the HP 318 and HP 612) let you mark photos for printing on both the camera’s internal memory and on the memory card. If you move photos from the camera’s internal memory to the memory card, the marks do not transfer. Mark photos for printing after you transfer them from your camera’s internal memory to the memory card.
Problem Possible cause Solution The paper type is set as Automatic, but the printer does not use the best print mode for the paper. The paper may be marked, scratched, or wrinkled. OR The paper may be dark in color or contain metallic fibers. If the paper is damaged, dark in color, or contains metallic fibers, the sensor may not detect paper type and size accurately. Make sure the paper is clear and free of scratches or wrinkles and that is light colored and does not contain metallic fibers.
index B I Basics Guide 1 IN tray description 3 C camera port description 3 camera-selected photos print 19 choose photos arrows description 5 computer use with printer 25 copies button description 5 D digital camera print camera-selected photos 19 digital cameras print from memory cards 20 H HP direct-printing digital camera print photos 19 HP Photosmart memory card icon 28 HP Photosmart Printer Help description 1 HP Photosmart printer icon 27 index M Macintosh print 29 memory card icon 28 memory c
photo size button description 5 photo tray description 3 photo tray cover description 3 photo tray slider description 3 photos print camera-selected photos 19 R rear access door description 4 S save button description 5 SecureDigital memory card slot description 6 Setup Guide 1 power button description 5 SmartMedia memory card slot description 6 power cord connection description 4 Software Setup & Product Support booklet 1 print from Macintosh software application 29 from memory cards 20 from Windows
© Copyright 2002 Hewlett-Packard Company All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. The information contained in this document is subject to change without notice. Hewlett-Packard shall not be liable for errors contained herein or for consequential damages in connection with the furnishing, performance, or use of this material.
Printed on recycled paper Printed in U.S., 8/02 ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. www.hp.
