HP Photosmart A620 Series - Help
Contents 1 HP Photosmart A620 series Help............................................................................................5 2 Get started How do I? ...................................................................................................................................7 Find more information ................................................................................................................8 The HP Photosmart at a glance ...................................................
Get creative .............................................................................................................................27 Draw on photos .................................................................................................................28 Add captions ......................................................................................................................28 Add frames ...............................................................................................
Contents 6 Maintenance Toolbox dialog box ..................................................................................................................53 Open the Toolbox ..............................................................................................................53 Use the Toolbox ................................................................................................................53 Align the print cartridge .................................................................
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1 HP Photosmart A620 series Help Welcome to the HP Photosmart A620 series Help! For more information about the HP Photosmart printer, see: • • • • • • • • • “Get started” on page 7 “Paper basics” on page 19 “Print without a computer” on page 21 “Print from a computer” on page 39 “Maintenance” on page 53 “Shop for ink supplies” on page 75 “HP support and warranty” on page 77 “Specifications” on page 81 “Regulatory and environmental information” on page 83 You can print information at any time from the HP
Chapter 1 6 HP Photosmart A620 series Help
2 Get started This section provides introductory information about the HP Photosmart A620 series printer. This section contains the following topics: • • • • • • How do I? Find more information The HP Photosmart at a glance Control panel buttons and indicator lights The touch screen and stylus Printer menus How do I? Click any of the following links to get more information on how to perform creative and common tasks using the HP Photosmart printer and software.
Chapter 2 Find more information Your new HP Photosmart A620 series printer comes with the following documentation: Setup instructions: The setup instructions explain how to set up the printer, install the HP Photosmart software, and print a photo. Read this document first. This document may be called Quick Start Guide or Setup Guide, depending on your country/region, language, or printer model.
The HP Photosmart at a glance Figure 2-1 Front and rear views Label Description 1 Input tray: Load paper here. Open the output tray first. The input tray opens automatically when you open the output tray. To close the input tray you must close the output tray first. 2 Input tray extension: Pull out to support paper. 3 Paper-width guide: Move to the width of the current paper to position the paper properly.
Chapter 2 Figure 2-2 Internal battery compartment Label Description 1 Battery compartment cover: Open this cover on the bottom of the printer to insert the optional HP Photosmart Internal Battery. 2 Internal battery: The HP Photosmart Internal Battery. You must purchase the battery separately. 3 Internal battery compartment: Insert the optional HP Photosmart Internal Battery here. 4 Battery compartment button: Slide this button to release the compartment cover.
The touch screen and stylus This section describes how to use the touch screen and stylus to interact with the printer. • • Use the touch screen Use the stylus Use the touch screen Use your fingers on the touch screen for most operations, such as photo navigation, printing, making selections in the printer menus, or touching the onscreen buttons in the quick touch frame that borders the photo viewing area of the touch screen. The printer chirps once for each button press.
Chapter 2 Table 2-1 Printer status bar icons Printer status icon Description Ink level: Indicates the amount of ink estimated to be remaining in the print cartridge. Estimated time remaining: Indicates estimated print time remaining in the print queue. Battery status: Indicates how much charge remains on the optional printer battery, if installed. Number of copies selected: Displays the number of photos selected for printing. Photo icons appear on photos and video clips in thumbnail and 1-up views.
Related topics “View estimated ink levels” on page 54 Use the stylus Use the stylus to draw on a photo or to enter a caption for a photo through the touch screen keyboard. For more information, see “Get creative” on page 27. NOTE: If the printer is set to a language that does not use the roman alphabet, the printer displays the English keyboard.
Chapter 2 How to use the printer menus The printer menus contain many features for printing photos, changing print settings, and more. Label Description 1 Menu name: The name of the current menu. 2 Menu option: The options available in the current menu. 3 Menu scroll arrows: Touch to scroll through menus or menu options. TIP: The printer menus contain many useful commands and options, but common functions, such as printing, are usually available by touching an icon on the quick touch frame.
The menus Specialty Printing Projects Some printer functions may be unavailable and grayed out in the printer menus when a selected specialty printing project mode is turned on. • • • • Panoramic photos: Touch to turn panoramic printing On or Off (default). Touch On to print all selected photos with a 3:1 aspect ratio; load 10 x 30 cm (4 x 12 inches) paper before printing. When a photo is selected, a green bounding box shows the area to be printed. Touch Off to print with a normal 3:2 aspect ratio.
Chapter 2 • • • Security level: Select Low (default) or High. The Low setting does not require users of other devices with Bluetooth wireless technology to enter the printer passkey. High requires users of other devices with Bluetooth wireless technology to enter the printer passkey. • Reset Bluetooth options: Select to reset all items in the Bluetooth menu to their default values. Photosmart Share (Instant Share): Touch to share photos on an inserted memory card with family and friends.
• • • • • • • • Print quality: Touch to change the print quality. Choose between Best, Normal, or Fast Normal print quality. Paper type: Touch to change the type of paper on which to print. Choose between HP Advanced, HP Premium, Other, Plain, or Other, Photo. HP recommends using HP Advanced Photo Paper for best results. If you are printing on non-HP paper or other media, choose Other so that the printer sets itself appropriately. Date/time: Touch to show a date/time stamp on your printed photos.
Chapter 2 18 Get started
3 Paper basics Learn how to choose the right paper for your print job and how to load it into the input tray for printing. • • Choose the best paper for the job Load your paper Choose the best paper for the job Use HP Advanced Photo Paper. It is especially designed to work with the inks in your printer to create beautiful photos. Other photo papers will produce inferior results. For a list of available HP-designed inkjet paper, or to purchase supplies, go to: • • • • www.hpshopping.com (U.S.) www.
Chapter 3 To load paper 1. Open the output tray. The input tray opens automatically. 2. Load up to 20 sheets of photo paper with the print side or glossy side facing the front of the printer. If you are using tabbed paper, load the paper so tab feeds in last. When loading, slide the paper to the left side of the input tray and push the paper down firmly until it stops. 3. Adjust the paper-width guide to fit close to the edge of the paper without bending the paper.
4 Print without a computer This section contains the following topics: • • • • • • Print from a PictBridge-certified camera or device Print from a memory card Print from a Bluetooth device Print photos from an iPod Get creative Enhance or edit your photos Print from a PictBridge-certified camera or device This section describes the procedure for printing from a PictBridge digital camera.
Chapter 4 • • • Print photos from a memory card Save photos from a memory card to another device Remove a memory card Label Description 1 xD-Picture Card 2 Compact Flash I and II 3 Memory Stick 4 Secure Digital, MultiMediaCard (MMC) Supported memory cards The HP Photosmart printer can read a variety of memory cards. These cards are manufactured by several vendors and are available in a variety of storage capacities.
(continued) Memory card How to insert the memory card MultiMediaCard • • Angled corner is on the right • • • Angled corner is on the right Metal contacts face down • • • Angled corner is on the left • • Curved side of card points toward you Secure Digital Memory Stick xD-Picture Card Metal contacts face down If you are using a miniSD card, attach the adapter that came with the card before you insert the card into the printer Metal contacts face down If you are using a Memory Stick Duo™ or Me
Chapter 4 3. If you want several copies of the same photo, touch the Copies icon on the photo, set the number of copies to be printed, and then touch OK. 4. Touch the arrow keys to browse through photos and select other photos you want to print. To return to the thumbnail view, touch . 5. When you finish selecting photos, press the Print icon on the quick touch frame to print all selected photos. To print all photos NOTE: Make sure no photo is selected.
To cancel printing 1. Touch Cancel on the quick touch frame when viewing a photo in 1-up view. If the current photo is not in the print queue ▲ Click Yes in the Cancel All Printing dialog box. If there is only one photo in the print queue ▲ The print is cancelled without displaying a dialog box. If the current photo is in the print queue ▲ Touch This Image or All Images in the Cancel Printing dialog box.
Chapter 4 Configure Bluetooth To access the full configuration options for Bluetooth wireless technology, you need to configure both the printer and your computer. The way you access these settings depends on the Bluetooth software you use. This section provides Bluetooth instructions using the Widcomm software. In general, the default Bluetooth settings on the printer will work for most users without the need for further configuration.
Print photos from an iPod If you have an iPod that can store photos, you can connect your iPod to the printer and print the photos. Before you begin Check that the images you copy to the iPod are in JPEG format. NOTE: iPods might not be available in your country/region. To import photos to an iPod 1. Copy photos from a memory card to your iPod using the Belkin Media Reader for iPod. 2. Verify that photos are on your iPod by selecting Photo Import on the iPod menu. Photos appear as Rolls.
Chapter 4 To access creative options 1. View a photo in 1-up view. 2. Touch Get Creative. 3. In the Get Creative Menu, touch the desired creative option. Use the onscreen arrows to navigate through all the creative options available. Draw on photos The Scribble creative option lets you draw on the current photo with the stylus. You can change the color and line weight or switch to an eraser tool to edit drawings already on the photo. To use the Scribble creative option 1.
for the text. The keyboard is in the language set for the printer, so long as the language uses roman characters. For non-roman languages, the English keyboard is displayed. To use the Caption creative option 1. Touch Get Creative when viewing a photo in 1-up view. 2. Touch the Caption creative option. Use the onscreen arrows to navigate to this option if it is not visible. 3. Type on the onscreen keyboard.
Chapter 4 To use the Frames creative option 1. Touch Get Creative when viewing a photo in 1-up view. 2. Touch the Frames creative option. Use the onscreen arrows to navigate to this option if it is not visible. 3. Touch the desired category to view the frames available in that category. Touch to return to the main Frames window to select a different category. 4. Touch the desired frame. 5. Adjust the photo by using the Zoom buttons.
Create albums The Albums creative option lets you add photos to photo album books. You can select from several categories, including: Seasonal, Kids, General, and Special. To use the Albums creative option 1. Touch Get Creative when viewing a photo in 1-up view. 2. Touch the Albums creative option. Use the onscreen arrows to navigate to this option if it is not visible. NOTE: If you want to zoom or rotate a photo, do it before you enter album mode.
Chapter 4 Use Design Gallery The Design Gallery creative option lets you apply special effects. You can modify the effect by changing the settings available for that effect. To use the Design Galley creative option 1. Touch Get Creative when viewing a photo in 1-up view. 2. Touch the Design Gallery creative option. Use the onscreen arrows to navigate to this option if it is not visible. 3.
To print from a slide show 1. When the photo you want to print is displayed, touch anywhere on the touch screen to pause the slide show. 2. Touch the Print icon to print the photo. The slide show resumes after printing. Specialty printing projects This section discusses several specialty printing projects, special printing modes you can turn on, when printing directly from the printer. • • • • Panoramic photos Photo stickers Passport photos CD/DVD labels Panoramic photos To use Panoramic Photos mode 1.
Chapter 4 5. Touch the Print icon on the quick touch frame. The printed sheet contains 16 copies of a single photo. 6. If you are finished printing in Photo Stickers mode, touch Yes at the prompt to exit Photo Stickers mode. Passport photos To use Passport Photos mode 1. Touch the Menu icon on the quick touch frame. 2. Touch Specialty Printing Projects, and then touch Passport Photos. 3.
Enhance or edit your photos You can enhance or edit your photos in various ways, as explained in the following: • • • • • • Use Photo Fix Crop a photo Remove red-eye from your photos Adjust photo brightness Change print quality Delete a photo Use Photo Fix Photo Fix automatically enhances your photos using HP Real Life Technologies that: • • • Sharpen blurred photos. Improve the dark areas of a photo without affecting the light areas of a photo.
Chapter 4 Remove red-eye from your photos The printer provides a way to reduce red-eye that can occur in photos taken with a flash. To remove red-eye 1. Touch Edit Photo when viewing a photo with red-eye in 1-up view. 2. Touch Remove Red-Eye. The Red-eye icon flashes and then displays continuously after red-eye removal. A message is displayed If the printer does not detect red-eye in the photo. 3.
Delete a photo You can delete a photo or video clip from a memory card or storage device using the printer. To delete a photo 1. View the photo or video clip in 1-up view. 2. Touch Edit and touch Delete. Follow the prompts on the touch screen. If you delete a photo used in an album, a message appears alerting you that deleting the photo also deletes the album.
Chapter 4 38 Print without a computer
5 Print from a computer This section describes how to print photos when the HP Photosmart A620 series printer is connected to a computer, and you want to print an image from an imaging application such as Photosmart Essential.
Chapter 5 What's This? help Use What's This? help to learn more about the available printing options. To use What's This? help 1. Move the cursor over the feature that you want to learn more about. 2. Click the right mouse button. The What's This box is displayed. 3. Move the cursor over the What's This? box, and then click the left mouse button. An explanation of the feature is displayed.
printer must be connected to your computer with an appropriate USB cable. In addition you must have installed the HP Photosmart software. You need to transfer the photos to your computer to use them in image editing software, including the HP Photosmart software that came with the printer. To transfer photos to a computer 1. Connect the printer to the computer with a USB cable. 2. Connect a PictBridge camera to the camera port, or connect another device that contains the photos you wish to transfer.
Chapter 5 NOTE: You can also use Windows Explorer to copy files from the computer to the memory card. Delete photos and other files from a memory card Follow these steps to delete photos and other files from a memory card. To delete photos or files from a memory card 1. Make sure the printer is connected to the computer. 2. Insert a memory card that contains files into the correct memory card slot in the printer. 3.
To change the HP Real Life technologies setting 1. Open the Printer Properties dialog box. For more information, see “Printer Properties dialog box” on page 39. 2. Click the Features tab. 3. In the HP Real Life technologies Photo fix drop-down list, select the appropriate setting for the photo you are printing. Maximum dpi Use maximum dpi mode to print high-quality, sharp images. To get the most benefit from maximum dpi mode, use it to print high-quality images such as digital photographs.
Chapter 5 Change the print quality Choose the print quality and speed to optimize your photo printing. To select a print quality and speed 1. Open the Printer Properties dialog box. For more information, see “Printer Properties dialog box” on page 39. 2. Click the Features tab. 3. In the Paper Type drop-down list, select the type of paper that you have loaded. 4. In the Print Quality drop-down list, select the appropriate quality setting for your project.
Change the paper size Use the Printer Properties dialog box instead of the software application's Page Setup dialog box to select a paper size. Some software applications do not list all the paper sizes the printer supports. To select a paper size 1. Open the Printer Properties dialog box. For more information, see “Printer Properties dialog box” on page 39. 2. Click the Features tab. 3. Select a paper size from the Size drop-down list.
Chapter 5 3. You can adjust the following settings: • Adjust the Brightness, Saturation, and Color Tone to affect how overall colors are printed. • Adjust the Cyan, Magenta, Yellow, and Black sliders to specify the level of each color that is used in printing. NOTE: When you adjust color settings, the changes are reflected in the Preview box. 4. After specifying the color settings, click OK. 5. Select any other print settings that you want, and then click OK.
Print preview You can preview a document on the computer before printing it. If the print preview does not look the way you want it to, close the preview window and make the necessary adjustments to the document or to the print settings. For more information on changing the print settings, see “Change the print settings for the print job” on page 43. To preview a printed document 1. Open the Printer Properties dialog box. For more information, see “Printer Properties dialog box” on page 39. 2.
Chapter 5 Print NOTE: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the photo in a software program that allows editing, such as HP Photosmart software. 2. Open the Print Properties dialog box. For more information, see “Printer Properties dialog box” on page 39. 3. Click the Printing Shortcuts tab. 4.
Print photos with a border Guidelines • To learn how to use the photo printing features, see the “photo enhancing” on page 42 page. • Verify the photo paper you are using is not rippled or curled. • Do not exceed the paper tray capacity when loading media. For more information, see “Printer specifications” on page 81. Prepare to print 1. Verify that the printer is turned on. 2. Load photo paper. For more information, see “Paper basics” on page 19.
Chapter 5 Print postcards Guidelines • Use only cards and small media that meet the printer paper-size specifications. For more information, see “Printer specifications” on page 81. • Do not exceed the paper tray capacity when loading media. For more information, see “Printer specifications” on page 81. Prepare to print 1. Verify the printer is turned on. 2. Load cards. For more information, see “Paper basics” on page 19. Print 1. Open the Print Properties dialog box.
Print panoramic photos For true panoramic printing, you must have taken a panoramic photo. Also, use HP panorama paper 10 x 30 cm (4 x 12 inch). To create a panoramic print from a non-panoramic photo, see the panorama photos section of “Specialty printing projects” on page 33. Guidelines • To learn how to use the photo printing features, see “photo enhancing” on page 42. • Verify that the photo paper you are using is not rippled or curled. • Do not exceed the paper tray capacity when loading media.
Chapter 5 Print on index cards and other small media Guidelines • Use only cards and small media that meet the printer paper-size specifications. • Do not exceed the paper tray capacity when loading media. For more information, see “Printer specifications” on page 81. • Print quality decreases when printing on plain paper such as index cards. This is to be expected and does not indicate a problem. Printing on plain paper is useful for print jobs, such as drafts, where print quality is not important.
6 Maintenance This section contains basic maintenance procedures that can help keep your printer performing well and producing top-quality photos.
Chapter 6 you need to align the print cartridge manually include documents that print at an angle, colors not printing satisfactorily, or poor print quality. To align the print cartridge from the printer 1. Load a sheet of HP Advanced Photo Paper in the input tray. 2. Touch the Menu icon in the quick touch frame, and then touch Cartridge. 3. Touch Align Cartridge and follow the prompts. To align the print cartridge from a connected computer 1. Load a sheet of HP Advanced Photo Paper in the input tray. 2.
NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage.
Chapter 6 To insert or replace a print cartridge 1. Make sure the power is on and you have removed the cardboard from inside the printer. 2. Open the print cartridge door of the printer. 3. Remove the bright pink tape from the cartridge. NOTE: Do not touch the copper-colored contacts on the print cartridge. 4. If you are replacing a cartridge, push down and pull outward on the cartridge in the cradle to remove it. 5. Hold the replacement cartridge with the label on top.
To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. Print a test page The information on a test page can be helpful if you need to contact HP support. It also contains information about ink levels, print or ink cartridge performance, printer serial number, and so on.
Chapter 6 The HP Digital Imaging Monitor icon shows the status of the printer: The HP Digital Imaging Monitor icon has a green check mark when the printer is in an idle state. The HP Digital Imaging Monitor icon has an exclamation mark when there is an error. An error message also appears. Click the error message or HP Digital Imaging Monitor icon to return the icon to its idle state. • • 58 Double-click the HP Digital Imaging Monitor icon to open the HP Solution Center.
7 Troubleshooting Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Before you begin, make sure: • • All the cable connections between the printer and computer are secure. You are using the most recent version of the printer software. TIP: HP recommends using a USB cable 3 meters (10 feet) or less in length. Using a longer USB cable may cause errors.
Chapter 7 One or more system components did not meet minimum system requirements Cause: A component of the computer system does not meet the minimum or recommended system requirements. Solution: • A red circle on the System Requirements dialog box indicates which part of the system does not meet the minimum requirements for software installation. Click Details for information about the minimum system requirement for the component. Modify or upgrade the specified component.
• • Try inserting a CD that you know autoplays. If that CD does not autoplay, you may need to service the CD-ROM drive. If other CDs work but the HP Photosmart CD does not work, you may have a damaged CD. You can download the printer software from www.hp.com/ support. A "There was an error writing to Dot4" message appeared Cause: The printer software may have not installed correctly. Solution: • Unplug the USB cable from the computer, then plug it in again.
Chapter 7 Printing and hardware issues • • • • • • • • • • • • • • • • • • • The printout did not appear The computer and printer lost communication The Found New Hardware Wizard did not recognize the printer when it was connected to the computer The New Hardware Wizard did not appear when the printer and computer were connected with a USB cable The HP Digital Imaging Monitor icon does not appear in the Windows taskbar The printer would not print when it was connected to the computer with a USB cable thro
The computer and printer lost communication Cause: • The computer might not be connected to the printer. • The printer might be turned off. • The printer might not be connected to a power source. • You might be using a USB hub or docking station that has multiple devices connected to it. Accessing another device can temporarily break the connection to the printer. Solution: • Make sure the USB cable is securely attached to both the computer and to the USB port on the back of the printer.
Chapter 7 The New Hardware Wizard did not appear when the printer and computer were connected with a USB cable Cause: You may not be using the proper version of Windows, or there may be something wrong with the USB cable or the USB cable connection. Solution: Make sure the computer’s operating system is the proper version of Windows and that the computer is connected to the USB port on the back of the printer with a USB cable. If that isn't the problem, try the following: 1.
A small red circle appeared on the HP Digital Imaging Monitor icon in the Windows taskbar Cause: There is a connection or communication problem between the printer and the computer. Solution: 1. Connect the printer directly to a USB port on the computer. 2. Unplug the USB cable from the computer, then plug it in again. 3. Disconnect all USB devices (including the hub) from the computer. 4.
Chapter 7 Solution: From the software application's File menu, select Print, then click Properties and choose the desired print settings. The printer does not print borderless photos when printing without a computer. Cause: The borderless printing option may be turned off. Solution: To turn on borderless printing, follow these steps: 1. Touch the Menu icon on the quick touch frame and then press the down scroll arrow to navigate to the Preferences menu. 2. Touch Preferences. 3.
To improve the system resources, close all open programs except Windows Explorer and Systray, then try printing again: To improve system resources 1. Press Ctrl+Alt+Delete. 2. Select all programs except Windows Explorer and Systray. Hold Ctrl or Shift to select multiple programs. 3. Click End Task. If a second message appears, click End Task again. 4. Repeat steps 1–3 until all programs except Windows Explorer and Systray are closed. 5. Try printing again.
Chapter 7 Solution: • Make sure you have selected the correct orientation on the Features tab of the Printer Properties dialog box. • Make sure you have selected the correct paper size. For more information, see “Change the paper size” on page 45. Print quality is poor Cause: • You may have magnified the photo too much. • The print cartridge may be running out of ink. • You may not be using the best paper type for the output. • You may be printing on the wrong side of the paper.
The printout does not appear as it should Cause: The paper may be marked, scratched, or wrinkled, or the paper may be dark in color or contain metallic fibers. Solution: If the paper is damaged, dark in color, or contains metallic fibers, the sensor may not detect paper type and size accurately. Make sure the paper is clear, free of scratches or wrinkles, light colored, and does not contain metallic fibers. Select the appropriate paper type on the Features tab of the Printer Properties dialog box.
Chapter 7 • • The passkey (PIN) that the device with Bluetooth wireless technology is using for the printer may be incorrect. Make sure the correct passkey for the printer is entered in the device with Bluetooth wireless technology. You may be too far from the printer. Move the device with Bluetooth wireless technology closer to the printer. The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters (30 feet). No page came out of the printer.
• • • • • • • • • The print carriage has stalled The printer is out of paper There is a paper jam The paper loaded does not match the paper size selected The memory card has been inserted upside down The memory card is not inserted properly Insert only one memory card at a time There was a problem with the memory card Communication with the printer has been lost Low on ink Cause: The print cartridge is estimated to be low on ink and may need to be replaced soon.
Chapter 7 3. Make sure the cartridge is compatible with the printer. 4. If this does not work, replace the cartridge. The print carriage has stalled Solution: There is an obstruction blocking the path of the print carriage or the cartridge service station. Contact HP support for help, or go to the online support services at www.hp.com/support. The printer is out of paper Solution: Check that paper has been loaded in the correct paper tray.
The memory card has been inserted upside down Solution: The memory card has been inserted upside down. Remove the memory card and reinsert it with the gold contacts facing down. The memory card is not inserted properly Solution: The printer can detect the memory card but cannot read it. Push the memory card gently into the memory card slot until it stops. Insert only one memory card at a time Solution: The printer has two or more different types of memory cards inserted simultaneously.
Chapter 7 74 Troubleshooting
8 Shop for ink supplies To find the print cartridge reorder number, see the printed documentation that came with the HP Photosmart. You can also use the software that came with the HP Photosmart to find out the reorder number for the print cartridge. You can order print cartridges online from the HP Web site. Additionally, you can contact a local HP reseller to find out the correct print cartridge reorder number for your device and purchase print cartridges.
Chapter 8 76 Shop for ink supplies
9 HP support and warranty This section contains the following topics: • • • • Check the HP support Web site first HP support by phone HP Warranty Additional warranty options Check the HP support Web site first Check the documentation that came with the printer. If you do not find the information you need, check out the HP support Web site. To check for online support 1. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers.
Chapter 9 Placing a call Call HP support while you are in front of the computer and the HP Photosmart.
HP Warranty Additional warranty options Extended service plans are available for the printer at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.
Chapter 9 80 HP support and warranty
10 Specifications This section lists the minimum system requirements for installing the HP Photosmart software, and provides selected printer specifications.
Chapter 10 (continued) MPEG-1 Margins Media Sizes Top 0.0 mm (0.0 inches) ; Bottom 0.0 mm (0.0 inches) ; Left/right 0.0 mm (0.0 inches) Photo paper 10 x 15 cm (4 x 6 inches), 13 x 18 cm (5 x 7 inches) Photo paper with tab 10 x 15 cm with 1.25 cm tab (4 x 6 inches with 0.5 inch tab) Index cards 10 x 15 cm (4 x 6 inches) A6 cards 105 x 148 mm (4.1 x 5.8 inches) L-size cards 90 x 127 mm (3.5 x 5 inches) L-size cards with tab 90 x 127 mm with 12.5 mm tab (3.5 x 5 inches with 0.
11 Regulatory and environmental information The following regulatory and environmental information applies to the HP Photosmart A620 series printers. • • Regulatory notices Environmental product stewardship program Regulatory notices The following regulatory notices apply to the HP Photosmart A620 series printers.
Chapter 11 FCC statement LED indicator statement VCCI (Class B) compliance statement for users in Japan 84 Regulatory and environmental information
Notice to users in Japan about power cord Notice to users in Korea European Union Regulatory Notice Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily.
Chapter 11 For more information, visit HP’s Commitment to the Environment Web site at: www.hp.com/hpinfo/globalcitizenship/environment/index.
Disposal of Waste Equipment by Users in Private Households in the European Union Environmental product stewardship program 87
