Describes Media Driver & Hardware Requirements for 3ComExecutiveAssistant

3Com’s ExecutiveAssistant

Media Driver Port & Hardware Requirements

3Com Media Driver Port Requirements

ExecutiveAssistant Call Routing and Personal Assistant Features

To determine the number of 3Com Media Driver Ports (aka Wave Ports) needed for the

ExecutiveAssistant Auto-Attendant or Advanced Client features, calculate the number of

simultaneous phone calls that first come into the system within a 1-minute period. Single calls using

Auto-attendant, Find-me-follow-me, SpeechDialer, and the other “Personal Assistant” features

require one NBX Wave Port License when in use.

ExecutiveAssistant Call Recording and Monitoring Features

To determine the number of 3Com Media Driver Ports needed for the following features, calculate

the number of simultaneous phone calls by users who "might be" monitored or recorded, and

multiple by two Media Driver Ports per call.

• ExecutiveAssistant Call Recording

• Monitoring

• Barge-in

• Whisper

• Music-On-Hold

• Star-One

Specifically:

• Automatic or On-Demand Recording uses two Media Driver Ports per recording session

• Silent Monitor, Barge-in, and Whisper require one NBX Wave Port License per Supervisor

in addition to 2 Media Driver Ports per call (same two as used for Recording)

• The number of simultaneous recordings is only limited by the number of Media Driver Ports

• If calls are reaching the destination user through a hunt group (or 3Com eXchange Route

Point), allocate enough Media Driver Ports for all calls reaching this hunt group or route

point, times two, even if some of the members of the group are not to be recorded/monitored.

• Music-On-Hold / Transfer requires two NBX Media Driver Ports per conversation that might

be put on hold (same Media Driver Ports are used with record/monitoring)

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3Com’s ExecutiveAssistant Media Driver Port & Hardware Requirements 3Com Media Driver Port Requirements ExecutiveAssistant Call Routing and Personal Assistant Features To determine the number of 3Com Media Driver Ports (aka Wave Ports) needed for the ExecutiveAssistant Auto-Attendant or Advanced Client features, calculate the number of simultaneous phone calls that first come into the system within a 1-minute period.
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3Com Media Driver Port Requirements (continued) NBX Device Count Limits Media Driver Ports are counted as Devices in the NBX, and therefore cannot exceed the licensed number of devices on the NBX. PC Hardware Requirements (NBX R5.0.6 or later) Number of simul calls Up to 12 16 20 23 3Com Media Driver Ports** Up to 24 32 40 46 26 32 36 40 46 52 64 72 80 92 69 138 92 184 >92 > 184 CPU min required 1 GHz 1.2 GHz 1.5 GHz 2.0 Ghz CPU recommended 1 GHz 1.5 GHz 2.0 Ghz 2.4 Ghz 2.1 GHz 2.4 Ghz 2.