getting started Guide for ExecutiveAssistant

3Com ExecutiveAssistant Getting Started Guide 3
CONTENTS
INTRODUCTION............................................................. 4
SERVER, NBX, AND NETWORK CONFIGURATION
REQUIREMENTS ........................................................... 5
DEPLOYING EXECUTIVEASSISTANT................................ 7
Pre-Install Configuration.............................................................................................................. 7
Media Driver Installation and Configuration............................................................................ 7
Pre Media Driver install Configuration .................................................................................... 7
Media Driver Installation ......................................................................................................... 9
Installing ExecutiveAssistant..................................................................................................... 35
Configuring ExecutiveAssistant................................................................................................. 37
Post Media Driver Install Configuration ................................................................................ 37
Adding Hunt Groups to ExecutiveAssistant .......................................................................... 37
Adding Telephone Extension Users ..................................................................................... 39
Setting up Nicknames/Pronunciation.................................................................................... 41
CONFIGURING EXECUTIVEASSISTANT FEATURES ......... 42
Hot Desking............................................................................................................................... 42
Enabling Hot Desking ........................................................................................................... 42
Find Me Follow Me.................................................................................................................... 42
Enabling Find Me Follow Me................................................................................................. 42
Call Recording & Monitoring .....................................................................................................47
NBX Dial Plan Configuration................................................................................................. 47
Inbound External Calls..........................................................................................................47
Internal (Extension-to-Extension) Calls ................................................................................ 48
Outbound External Calls....................................................................................................... 50
Configuring ExecutiveAssistant Call Recording and Monitoring........................................... 55