Illustrated Parts & Service Map HP Pro 3400/3500 Series Microtower Business PC
HP Pro 3400/3500 Series, MT 670581-003 page 2
Standard and Optional Boards
Memory modules (PC3-10600, CL9) (for use in 3400 series models)
*1 GB
635802-001
*2 GB
635803-001
*4 GB
585157-001
Memory modules (PC3-12800, CL11) (for use in 3500 series models)
*2 GB
671612-001
*4 GB
671613-001
WLAN modules:
*
Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter for use in models with
Windows 8
634906-001
* Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter 701396-001
* Atheros AR9462 802.11b/g/n Wi-Fi Adapter 701398-001
* Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo
Adapter for use in models with Windows 8
701399-001
Graphics adapters for use in models without Windows 8
*
AMD Radeon HD 7570 2-GB DDR3 FH PCIe x16 Card for use in all models
679219-001
*
AMD Radeon HD 7450 1-GB DDR3 FH PCIe x16 Card for use in all models
679218-001
*
AMD Radeon HD 7350 512MB DDR3 FH PCIe x16 Card for use in all models
676356-001
* AMD Radeon HD 6570 2GB DDR3 FH PCIe x16 Card for use only in
3400/3405/3410 models
638406-001
*
ATI Radeon HD 6450 1-GB graphics adapter for use only in 3400/3405 models
638132-001
* ATI Radeon HD 6450 512-MB graphics adapter for use only in 3400/
3405/3410 models
647449-001
* AMD Radeon HD 6350 512MB DDR3 FH PCIe x16 Card for use only in
3400/3405 models
671728-001
* nVidia GeForce GT640 3-GB graphics adapter, full height for use only in
HP Pro 3500/3505 models
687226-001
* nVidia GeForce GT630 2-GB graphics adapter, full height for use only in
HP Pro 3500/3505 models
687580-001
* nVidia GeForce GT620 1-GB graphics adapter, full height for use only in
HP Pro 3500/3505 models
687579-001
* nVidia GeForce GT530 2-GB graphics adapter, full height for use in
3400/3405/3500/3505 (not for 3410 models)
657106-001
*
nVidia GeForce GT405 512-MB graphics adapter for use in 3400/3405 models
657108-001
* nVidia GeForce GT520 1-GB graphics adapter, full height for use in
3400/3405/3500/3505 (not for 3410 models)
657399-001
Graphics adapters for use in models with Windows 8
* AMD Radeon HD 7570 2-GB DDR3 FH PCIe x16 Card for use in 3500/
3505/3510 models
701403-001
* AMD Radeon HD 7450 1-GB DDR3 FH PCIe x16 Card for use in 3500/
3505/3510 models
701402-001
* AMD Radeon HD 7350 512MB DDR3 FH PCIe x16 Card for use in
3500/3505/3510 models
701401-001
* nVidia GeForce GT630 2-GB graphics adapter, full height for use in
3500/3505/3510 models
701405-001
* nVidia GeForce GT620 1-GB graphics adapter, full height for use in
3500/3505/3510 models
701404-001
Intel Core i7 processors (include thermal material)
* 3770, 3.4 GHz, 8-MB L3 cache (use only in 3500 models) 688164-001
* 2600, 3.4 GHz, 8-MB L3 cache (use only in 3400/3500 models) 638632-001
* 2600S, 2.7 GHz, 8-MB L3 cache (use only in 3400/3500 models) 638419-001
Intel Core i5 processors (include thermal material)
* 3470, 3.2 GHz, 6-MB L3 cache (use only in 3500 models) 687943-001
* 2500, 3.3 GHz, 6-MB L3 cache (use only in 3400/3410/3500 models) 638631-001
* 2400, 3.1 GHz, 6-MB L3 cache (use only in 3400/3410/3500 models) 638630-001
* 2320, 3.0 GHz, 6-MB L3 cache (use only in 3400/3500 models) 665121-001
* 2310, 2.9 GHz, 6-MB L3 cache (use only in 3400/3500 models) 657111-001
* 2300, 2.8 GHz, 6-MB L3 cache (use only in 3400/3500 models) 654601-001
Intel Core i3 processors (include thermal material)
* 3240, 3.4 GHz, 3-MB L3 cache (use only in 3500 models) 688951-001
* 3220, 3.3 GHz, 3-MB L3 cache (use only in 3500 models) 688950-001
* 2130, 3.4 GHz, 3-MB L3 cache (use only in 3400/3500 models) 665120-001
* 2125, 3.3 GHz, 3-MB L3 cache (use only in 3400/3500 models) 677427-001
* 2120, 3.3 GHz, 3-MB L3 cache (use only in 3400/3500 models) 638629-001
* 2105, 3.1 GHz, 3-MB L3 cache (use only in 3400/3500 models) 655970-001
* 2100, 3.1 GHz, 3-MB L3 cache (use only in 3400/3410/3500 models) 638628-001
Intel Pentium Dual-Core processors (include thermal material)
* G870, 3.1 GHz, 3-MB L3 cache (use only in 3500 models) 691936-001
* G860, 3.0 GHz, 3-MB L3 cache (use only in 3400/3500 models) 665123-001
* G850, 2.9 GHz, 3-MB L3 cache (use only in 3400/3500 models) 655973-001
* G840, 2.8 GHz, 3-MB L3 cache (use only in 3400/3500 models) 655972-001
* G645, 2.9 GHz, 3-MB L3 cache (use only in 3500 models) 704228-001
* G640, 2.8 GHz, 3-MB L3 cache (use only in 3500 models) 691935-001
* G630, 2.7 GHz, 3-MB L3 cache (use only in 3400/3410/3500 models) 665122-001
* G620, 2.6 GHz, 3-MB L3 cache (use only in 3400/3410/3500 models) 655971-001
Intel Celeron processors (include thermal material)
* G550, 2.6 GHz, 2-MB L3 cache (use only in 3500 models) 691934-001
* G540, 2.5 GHz, 2-MB L3 cache (use only in 3400/3410/3500 models) 665119-001
* G530, 2.4 GHz, 2-MB L3 cache (use only in 3400/3410/3500 models) 665117-001
* G440, 1.6 GHz, 1-MB L3 cache (use only in 3400/3410 models without
Windows 8)
665467-001
Standard and Optional Boards (continued)
AMD A-Series Advanced Processing Units (include thermal material; not used in Brazil)
*
A10-5800K, 3.8 GHz, 4-MB L2 cache; Radeon HD7660D graphics core
(use
only in 3515 models)
701408-001
*
A1
0-5700, 3.4 GHz, 4-MB L2 cache; Radeon HD7660D graphics core
(use only in 3515 models)
701407-001
*
A8-5600K, 3.6 GHz, 1-MB L2 cache; Radeon HD7560D graphics core
(use
only in 3515 models)
701412-001
*
A8-5500, 3.2 GHz, 1-MB L2 cache; Radeon HD7560D graphics core
(use
only in 3515 models)
701411-001
*
A8-3870, 3.0 GHz, 4-MB L2 cache; Radeon HD6550D graphics core
671611-001
*
A8-3820, 2.5 GHz, 4-MB L2 cache; Radeon HD6550D graphics core (use in
only 3505 models)
671610-001
*
A8-3800, 2.4 GHz, 4-MB L2 cache; Radeon HD6550D graphics core
667723-001
*
A8-3550, 2.8 GHz, 4-MB L2 cache; Radeon HD6550D graphics core
667721-001
*
A6-5400K, 3.6 GHz, 1-MB L2 cache; Radeon HD7540D graphics core
(use
only in 3515 models)
701410-001
*
A6-3670, 2.7 GHz, 4-MB L2 cache; Radeon HD6550D graphics core (use in
only 3505 models)
671609-001
*
A6-3650, 2.6 GHz, 4-MB L2 cache; Radeon HD6550D graphics core
667722-001
*
A6-3620, 2.2 GHz, 4-MB L2 cache; Radeon HD6530D graphics core (use in
only 3505 models)
671608-001
*
A6-3600, 2.1 GHz, 4-MB L2 cache; Radeon HD6530D graphics core
667724-001
*
A4-5300, 3.4 GHz, 1-MB L2 cache; Radeon HD7480D graphics core
(use
only in 3515 models)
701409-001
*
A4-3420, 2.8 GHz, 1-MB L2 cache; Radeon HD6530D graphics core
680937-001
*
A4-3400, 2.7 GHz, 4-MB L2 cache; Radeon HD6530D graphics core
667725-001
*
X2 E2-3200, 2.4 GHz, 1-MB L2 cache; Radeon HD6370D graphics core
667726-001
Common POST Error Messages
Screen
Message Probable Cause Recommended Action
101-Option ROM
Error
System ROM or expansion
board option ROM check-
sum.
1. Verify ROM, reflash if required
2. Remove recently added cards to see if
problem remains.
3. Clear CMOS. If message disappears, may
be card problem.
4. Replace system board
103-System Board
Failure
DMA or timers 1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
163-Time & Date
Not Set
Invalid time or date in con-
figuration memory.
RTC battery may need to be
replaced.
Reset the date and time under Control Panel
(Computer Setup can also be used). If the
problem persists, replace the RTC battery.
164-Memory Size
Error
Memory amount has
changed since the last boot
(memory added/removed).
Press the F1 key to save the memory changes.
164-Memory Size
Error
Incorrect memory configura-
tion
1. Run Setup (F10).
2. Make sure memory module(s) installed
properly.
3. If third-party memory added, test using HP-
only memory.
1. Verify proper module type.
201-Memory Size
Error
RSM failure 1. Ensure memory modules are correctly
installed.
2. Verify proper module type.
3. Remove and replace faulty module(s).
4. If error persists after replacing modules,
replace system board.
214-DIMM Config-
uration Warning
Populated DIMM configura-
tion is not optimized
Rearrange DIMMs so that each channel has
the same amount of memory.
219-ECC Memory
Module Detected
ECC Modules not
supported on this
Platform
Recently added memory
module(s) support ECC
memory error correction.
1. If additional memory was recently added,
remove it to see if the problem remains.
2. Check product documentation for memory
support information.
301-, 304-Key-
board error
Keyboard failure. 1. Reconnect keyboard with system turned off.
2. Check kybd connection or keys.
3. Check connector for bent or missing pins.
4. Replace keyboard.
5. If 304, possible sys bd problem.
511-CPU Fan not
Detected
CPU Fan not Detected. 1. Reseat CPU fan.
2. Reseat fan cable.
3. Replace CPU fan.
1805-Ambient
Temperature Pre-
viously Over Limit
This system was placed in a
low power state to prevent
damage due to excessive
environmental temperature.
Make sure the system meets the HP enclosure
guidelines as listed in the Quick Specs, includ-
ing the following:
1. Clean the air vents on the front, back, or any
other vented side of the computer.
2. Ensure that there is a 10.2 cm (4 in)
clearance on all vented sides of the
computer to permit the required airflow.
3. Ensure that computers are not so near each
other that they are subject to each other's
re-circulated or preheated air.
2200-PMM Alloca-
tion Error during
MEBx Download
2201-MEBx Mod-
ule did not check-
sum correctly
2202-PMM Deallo-
cation Error during
MEBx cleanup
(2200) Memory error during
POST execution of the Man-
agement Engine (ME) BIOS
Extensions option ROM.
(2201) Memory error during
POST execution of the Man-
agement Engine (ME) BIOS
Extensions option ROM.
(2202) Memory error during
POST execution of the Man-
agement Engine (ME) BIOS
Extensions option ROM.
1. Reboot the computer.
2. Unplug the power cord, re-seat the memory
modules, and reboot the computer.
3. If the memory configuration was recently
changed, unplug the computer, restore the
original memory configuration, and reboot
the computer.
4. If the error persists, replace the system
board.
2230-General
error during MEBx
execution
(2230) Error occurred during
MEBx execution which fails
into the “General” grouping.
Status information displayed
along with the error provides
further clarity into the failure.
MEBx handles transference
of information between the
system BIOS and ME firm-
ware.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware version.
3. If the error still persists, replace the system
board.