HP ProCurve Wireless Products Support/Warranty Booklet 2003-09

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HP ProCurve Wireless Products
Support/Warranty Booklet
Support is as close as the World Wide Web!
http://www.hp.com/go/hpprocurve
Follow the links that lead you to technical support, software, and the information library. Our Web site has
everything you need in one place, around the clock, seven days a week:
■ Software, agent firmware, and drivers (see “When Downloading Files”, below)
■ Troubleshooting information
■ Product information
■ Support contacts
Your HP Reseller can help too!
Be sure to talk to your reseller about the support services they offer for your HP ProCurve networking products.
Other HP Electronic Support Services
If you don’t have World Wide Web access, these sources provide software, drivers, and technical information.
CD-ROM
Every managed HP ProCurve product comes with a CD-ROM that includes management software, MIBs,
documentation, and other useful technical information.
HP FTP Library Service
ftp ftp.hp.com
Name: anonymous
Password: [e-mail]
ftp> bin
ftp> cd /pub/networking/software
ftp> get filename
ftp> quit
When Downloading Files
Use your FTP software to ftp to HP’s site.
Log in as “anonymous”
Enter your email address as your password.
Enter bin as the file transfer type
Go to the directory that has the files
Transfer the file you want to your computer
Quit the connection.
Files are typically named to correspond to the HP product number of the product they’re intended for. If the file
you download has a file extension of “.exe”, it is a compressed file. For example, the product HP J3200A may
have a file j3200a.exe that is extracted by typing j3200a
[Enter].
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