Installation and Getting Started Guide for 720wl/740wl/760wl 2004-03

Troubleshooting
Table A-1. Troubleshooting Guide (Continued)
Symptom(s) Probable Cause Recommended Action
No traffic through access No connection 1. Check cabling to access point.
point
2. Use cross-over cable if required
3. Check power to Access Point
Access point requires server Create Identity Profile for MAC address
for WEP Key of access point that allows this traffic for
each access point.
Access Point requires If Access point uses static IP or wants
configuration a dynamic IP address from network
DHCP server, make sure 700wl Series
system system is not doing NAT for
Access Point (create Identity Profile for
MAC address of Access Point that
allows Real IP Mode)
No initial web page Access Controller sees no Use a browser to request http://1.1.1.1
web request
Browser problems Internet Explorer 5.01 with DLL
schannel.dll version 4.86.1959.1877 is
known to have broken SSL
Certain downrev versions of MAC
OS/X browsers have broken SSL
A-2 HP ProCurve Secure Access 700wl Series Installation and Getting Started Guide