Version 6 SuperStack 3 Switch 4400 Management Interface Reference Guide

Support - Telephone Support
http://support.3com.com/infodeli/tools/switches/4400/DHA1720-3AAA08/htm/support/technicalsupport/technicalsupport.htm[11/15/2010 3:42:40 PM]
Support
Telephone Support
Telephone Technical Support and Repair
To obtain telephone support as part of your warranty and other service benefits, you
must first register your product at
http://eSupport.3com.com/
When you contact 3Com for assistance, please have the following information ready:
Product model name, part number, and serial number
A list of system hardware and software, including revision level
Diagnostic error messages
Details about recent configuration changes, if applicable
To send a product directly to 3Com for repair, you must first obtain a return
authorization number (RMA). Products sent to 3Com, without authorization numbers
clearly marked on the outside of the package, will be returned to the sender unopened,
at the sender’s expense. If your product is registered and under warranty, you can
obtain an RMA number online at
http://eSupport.3com.com/. First time users will need
to apply for a user name and password.
Telephone numbers are correct at the time of publication. Find a current directory of
support telephone numbers posted on the 3Com web site at
http://csoweb4.3com.com/contactus/
Country Telephone Number Country Telephone Number
Asia, Pacific Rim Telephone Technical Support and Repair
Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
Pakistan
1 800 678 515
800 933 486
[phone] or
000800 650 1111
001 803 61009
00531 616 439 or
03 3507 5984
1800 801 777
0800 446 398
[phone]
Philippines
P.R. of China
Singapore
S. Korea
Taiwan
Thailand
1235 61 266 2602 or
1800 1 888 9469
800 810 3033
800 6161 463
080 333 3308
00801 611 261
001 800 611 2000
You can also obtain support in this region using the following e-mail:
[e-mail]
Or request a repair authorization number (RMA) by fax using this number: + 65 543
6348
Europe, Middle East and Africa Telephone Technical Support and Repair
From anywhere in these regions, call: [phone]
From the following countries, you may use the numbers shown:
Austria
Belgium
Denmark
Finland
France
Germany
Hungary
Ireland
Israel
Italy
01 7956 7124
070 700 770
7010 7289
01080 2783
0825 809 622
01805 404 747
06800 12813
1407 3387
1800 945 3794
199 161346
Luxembourg
Netherlands
Norway
Poland
Portugal
South Africa
Spain
Sweden
Switzerland
U.K.
342 0808128
0900 777 7737
815 33 047
00800 441 1357
707 200 123
0800 995 014
9 021 60455
07711 14453
08488 50112
0870 909 3266