Version 6 SuperStack 3 Switch 4400 Management Interface Reference Guide

Table Of Contents
Support - Problem Solving - Web Interface Problems
http://support.3com.com/infodeli/tools/switches/4400/DHA1720-3AAA08/htm/support/problemsolving/webproblems.htm[11/15/2010 3:43:49 PM]
CAUTION: If you disable Password Recovery for a Switch
and subsequently forget the password for the "admin" user
account, you will have to return the Switch to 3Com.
Password recovery can be enabled or disabled at any time by
accessing the CLI and using the
security device user pwdRecover
command.
You forget your password and cannot log in.
You must ask a user with Security access level to log in to a Switch via
the Command Line Interface and change the password of your account.
They must use the
security device user modify command to change
the password.
Some of the web interface is not displayed in the Web browser
after downloading.
This is probably due to large amounts of traffic on the network. Either
reload the web interface page, or click in the part of the interface that
has not displayed and select the reload frame option in your Web
browser.
The web interface responds slowly to commands.
This is probably due to large amounts of traffic on the network. Either
reload the web interface page, or click in the part of the interface that
has not displayed and select the reload frame option in your Web
browser.
It is also possible to have very-slow response times if the switch is
still initialising its SSH host key data. This can take several minutes
after a unit has been reset to factory defaults.
"URL not found" messages are displayed when the Contacts,
Home Page, Library or Support icons in the Help View are clicked.
Your management workstation cannot access the World Wide Web.
Contact your network administrator.
Related Sections
Command Line Interface Problems
VLAN Problems
Link Aggregation Problems
SNMP Management Software Problems
Management Software Upgrade Problems
Software Update Utility Problems
RADIUS Problems
Other Problems