Version 6 SuperStack 3 Switch 4400 Management Interface Reference Guide

Table Of Contents
Support - Problem Solving - Management Software Upgrade Problems
http://support.3com.com/infodeli/tools/switches/4400/DHA1720-3AAA08/htm/support/problemsolving/softwareupgradeproblems.htm[11/15/2010 3:44:07 PM]
Support
Problem Solving
Management Software Upgrade Problems
How to upgrade the software of your Switch.
Refer to the instructions for Upgrading Management Software.
A management software upgrade has failed, and the Power/Self
test LED is flashing on/off green after rebooting.
Leave the failed Switch powered on for a minimum period of 10
minutes and the Switch will attempt to self recover. If the recovery is
unsuccessful, the Switch reverts to the software version that it was
using before the upgrade began.
The software version that is running on your Switch is the same
as it was prior to the software upgrade.
It is possible that your Switch has the Dual Imaging feature. The
software upgrade has failed, so the Switch has automatically reverted
to the initial software version to ensure that it remains operational.
A management software upgrade has failed, and the PowerOn
Self Test (POST) has failed.
The Power/Self Test LED is yellow.
All of the Port Status LEDs are Off.
You cannot access the Switch via Telnet.
Refer to the instructions for recovering the Switch from a failed
software upgrade using the
Software Update Utility.
You have attempted to upgrade several Switch units in a stack
using TFTP, and one unit fails to upgrade.
Take the following steps:
1. Ensure that the unit has:
Its default IP address (0.0.0.0)
or
A valid IP address that is in the same subnet as the TFTP
server
2. If the unit has the IP address 0.0.0.0, ensure that the stack has
a valid IP address that is in the same subnet as the TFTP server.
3. Attempt the upgrade again.
Related Sections
Web Interface Problems
Command Line Interface Problems
VLAN Problems
Link Aggregation Problems
SNMP Management Software Problems
Software Update Utility Problems
RADIUS Problems
Other Problems