HP Advanced and Extended Services zl Modules Field Replaceable Units (FRU) Guide
HP Advance and Extended Services zl Modules Field Replaceable Units (FRU) Guide March, 2011
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Contents Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Field Replaceable Units (FRUs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 CF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 PCIe Cards . . . . . . . . . . . . . . . . . . . . .
Introduction Introduction This document described the procedures to replace the components that are designed to be replaceable for the following products: ■ HP Advanced Services zl Module ■ HP AllianceONE Extended Services zl Module with Riverbed® Steelhead® RiOS® Application (referred to as the Riverbed AllianceONE zl Module product in this document) ■ HP Survivable Branch Communications zl Module with Microsoft OCS Branch Application (referred to as the SBM AllianceONE zl Module product in this docu
Introduction PCIe Cards The SBM AllianceONE zl Module product uses PCIe cards installed in two available slots in the zl Module. These cards are field replaceable units. zl Module The replacement zl Modules are delivered without either the HDD or the CF installed -- you would install the HDD and CF from your current zl Module when you receive the replacement unit. For the SBM AllianceONE zl Module product, you would also install the PCIe cards from your current zl Module.
Introduction The serial number for each two-board module is located on the top board behind the bulkhead (Figure 2). Module serial number SN: SGxxxxxxxx Figure 2.
Introduction HDD The serial number of the disk drive is located on the disk drive (Figure 3). Disk drive serial and product numbers Figure 3. Locating the disk drive serial number CF The CF does not have a serial number. To acquire a replacement CF, you will use the serial number of the module.
Hardware Replacement Procedures Hardware Replacement Procedures This section describes the procedures to replace each of the FRUs. The procedures are essentially the same for each of the HP AllianceONE Services zl Module products. Replacing the HDD The following is the procedure for replacing the HDD in the module. The numbers in Figures 4a and 4b correspond to the step numbers below. The module may be removed while the switch is powered on, but it is recommended that you first shut down the module.
Hardware Replacement Procedures At this point an HDD located on the Upper Deck is accessible. To access the HDD on the Lower Deck, turn the module over. In the meantime, if the chassis is still operational, use slot cover(s) to cover the slot(s) that are emptied by the removal of the module, to ensure proper switch cooling. Note: The illustrations show an HDD on the Lower Deck, but the replacement procedures for an HDD on the Upper Deck are essentially identical. 3. Using a Cross Recess Type 1 No.
Hardware Replacement Procedures 11. Now please refer to “Restoring Product Operation” on page 12 for the next steps to restore full software operation of your AllianceONE zl Module product. Look for the section that applies to your product, and “After HDD Replacement”. Replacing the Compact Flash The following is the procedure for replacing the compact flash in the module. The module may be removed while the switch is powered on. The numbers in Figures 5a and 5b correspond to the step numbers below.
Hardware Replacement Procedures 3. Slide out the old compact flash by applying slight pressure to the top of the compact flash. 4. Position the new compact flash properly and slide it in being careful not to bend any connector pins. 3. 4. Figure 5b. Steps for Replacing the Module’s Compact Flash 5. If applicable, remove the cover from the slot where the module will be re-installed. Re-install the module into the switch. 6.
Hardware Replacement Procedures It is possible to “hot-swap” one module for another of the same type; that is, replace one module with another while the switch is still powered on, without interrupting the operation of the rest of the switch ports. If the modules are not the same type, the switch may have to be reconfigured. If you use the shutdown command first, the switch will not have to be reset.
Hardware Replacement Procedures Replacing the SBM Product PCIe Cards If one or more of your SBM product PCIe cards are not working properly, then they can be replaced in the field. For installation instructions, please refer to the PCIe Analog (FXO or FXS) and Digital Card Installation Instructions document that is included in the package with your replacement PCIe card(s). Note: The replacement PCIe card(s) must be installed into the same zl Module slot(s) as the faulty card(s) being replaced.
Restoring Product Operation Restoring Product Operation HP Advanced Services zl Module Follow these procedures to restore your HP Advanced Services zl Module and the ONE-App for which you were using the module to full operation. After HDD Replacement For the HP Advance Services zl Module, the ONE-App product installation process stored the application and the operating system for that application onto the zl Module’s HDD. Your replacement HDD will be blank.
Restoring Product Operation The output from this command should show the correct product information for the HP Advanced Services zl Module product and the ONE-App that you installed previously. From the Service OS prompt, reboot the module into the product OS with the command: :SvcOS)# boot ONE-app At this point, normal operation should be restored.
Restoring Product Operation If the module has booted into the Service OS, the prompt will include the characters :SvcOS)# at the end. After replacing the HDD, you will have to reconfigure your Riverbed application as if you have completed all the switch Transparent Mode configuration, but have not yet configured the Riverbed application. You will not have to redo the licensing -- the original token is still valid.
Restoring Product Operation After zl Module Replacement After installing your original HDD and CF into the replacement zl Module and installing the module into the switch, you should not experience any need for reconfiguration, or re-licensing of the Riverbed application product. Normal operation should be automatically restored.
Restoring Product Operation You can confirm that by entering this command from the switch prompt: hostswitch# services 1 where: is the letter identifier of the switch slot in which the module is installed. The index number 1 (one) is the context identifier for the module, not the application running on the module. If the module has booted into the Service OS, the prompt will include the characters :SvcOS)# at the end.
Restoring Product Operation same arrangement. If the cards are replaced in the incorrect slots, then the gateway will not start and you will be required to rerun the PSTN Setup Wizard to redo the module configuration. SBC AllianceONE zl Module Follow these procedures to restore your SBC AllianceONE zl Module product to full operation if you have had to replace the HDD, the CF, or the ONE ES Module.
Restoring Product Operation b. From the switch CLI config context prompt, enter the command: hostswitch# services name Avaya-SBC where is the letter identifier of the switch slot in which the AllianceONE zl Module is installed. For example, if the module is installed in slot C, the command would be: hostswitch# services C name Avaya-SBC The output of the command should be the following menu of commands: 2.
Restoring Product Operation After CF Replacement As part of the troubleshooting process to identify that the CF was faulty, you probably booted the module into the Service OS. In that case, after installing the new CF, when you install the module into the switch, the module will automatically boot into the Service OS.
FRU Part Numbers FRU Part Numbers This section provides the part numbers that you can use to order the replaceable units.
Related Product Part Numbers Related Product Part Numbers The part numbers in the following table are for products that use the same or closely related modular hardware as the products covered earlier in this guide.
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