HP Advanced and Extended Services zl Modules Field Replaceable Units (FRU) Guide
HP Advanced and Extended Services zl Modules Field Replaceable Units (FRU) Guide November, 2011
© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. All Rights Reserved. This document contains proprietary information, which is protected by copyright. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of HewlettPackard.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Field Replaceable Units (FRUs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hard Disk Drive (HDD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Compact Flash (CF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PCIe Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Riverbed AllianceONE zl Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HDD Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CF Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . zl Module Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 21 21 22 SBM AllianceONE zl Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction Introduction This document describes the procedures to replace the components that are designed to be replaceable for the following products: ■ HP Advanced Services zl Module (where the installed application is referred to as ONE-App in this document) ■ HP Advanced Services zl Module with Microsoft® Windows Server® 2008 R2 (referred to as Windows Server in this document) ■ HP Advanced Services zl Module with Citrix XenServer™ Platform (referred to Citrix XenServer as in this document) ■
Introduction Hard Disk Drive (HDD) Depending on the product you have, the HDD is located either on the top board (referred to as the Upper Deck), attached to four short stand-offs, or on the bottom side of the bottom board (referred to as the Lower Deck), attached to a frame. Note that for the HP product, there is a single board. The HDD is on the bottom side of that board attached to a frame.
Introduction Module The serial number for the HP Advanced Services zl Module (single board) is located on the back left corner of the module (Figure 1). Module serial number SN: SGxxxxxxxx Figure 1. Locating the module serial number – single-board module The serial number for each two-board module is located on the top board behind the bulkhead (Figure 2). Module serial number SN: SGxxxxxxxx Figure 2.
Introduction HDD The serial number of the disk drive is located on the disk drive (Figure 3). Disk drive serial and product numbers Figure 3. Locating the disk drive serial number CF The CF does not have a serial number. To acquire a replacement CF, you will use the serial number of the module.
Hardware Replacement Procedures Hardware Replacement Procedures This section describes the procedures to replace each of the FRUs. The procedures are essentially the same for each of the HP AllianceONE Services zl Module products. Replacing the HDD The following is the procedure for replacing the HDD in the module. The numbers in Figures 4a and 4b correspond to the step numbers below.
Hardware Replacement Procedures HDD Replacement Procedure 1. Using either a flat-bladed or Torx T-10 screwdriver loosen the retaining screws securing the module. 2. Using the extractor handles, pull the module out from the slot(s). Avoid touching any of the components or circuitry on any of the boards. 2. 1. Retaining Screws Extractor Handles Figure 4a. Steps for Replacing the Module’s Disk Drive(s) At this point an HDD located on the Upper Deck is accessible.
Hardware Replacement Procedures 4. 3. Slide the HDD back to disconnect it. 4. Disconnected Retaining Screws Figure 4b. Steps for Replacing the Module’s Disk Drive 5. Using the disk drive mounting brackets, lift the HDD from the frame (Lower Deck) or the four standoffs (Upper Deck). 6. Position the new HDD so that the connector on the HDD and the connector on the module board are aligned. 7. Slide the new HDD forward to engage the connector.
Hardware Replacement Procedures Replacing the Compact Flash The following is the procedure for replacing the compact flash in the module. The module may be removed while the switch is powered on. The numbers in Figures 5a and 5b correspond to the step numbers below. Before removing the module to replace the CF, it is recommended that you first shut down the module, if necessary. See “Shutting Down the Module” on page 5. 1.
Hardware Replacement Procedures 3. Slide out the old compact flash by applying slight pressure to the top of the compact flash. 4. Position the new compact flash properly and slide it in being careful not to bend any connector pins. 3. 4. Figure 5b. Steps for Replacing the Module’s Compact Flash 5. If applicable, remove the cover from the slot where the module will be re-installed. Re-install the module into the switch. 6.
Hardware Replacement Procedures It is possible to “hot-swap” one module for another of the same type; that is, replace one module with another while the switch is still powered on, without interrupting the operation of the rest of the switch ports. If the modules are not the same type, the switch may have to be reconfigured. If you use the shutdown command first, the switch will not have to be reset.
Hardware Replacement Procedures Replacing the SBM Product PCIe Cards If one or more of your SBM product PCIe cards are not working properly, then they can be replaced in the field. For installation instructions, please refer to the PCIe Analog (FXO or FXS) and Digital Card Installation Instructions document that is included in the package with your replacement PCIe card(s). Note: The replacement PCIe card(s) must be installed into the same zl Module slot(s) as the faulty card(s) being replaced.
Restoring Product Operation Restoring Product Operation HP Advanced Services zl Module Follow these procedures to restore your HP Advanced Services zl Module and its ONE-App software to full operation. HDD Replacement For the HP Advance Services zl Module, the ONE-App installation process stored the application and the operating system for that application on the zl Module’s HDD. Your replacement HDD will be blank. After replacing the HDD, you will need to complete these steps: 1.
Restoring Product Operation The output from this command should show the correct product information for the HP Advanced Services zl Module product and the ONE-App that you installed previously. From the Service OS prompt, reboot the module into the product OS with the command: :SvcOS)# boot ONE-app At this point, normal operation should be restored.
Restoring Product Operation HP Advanced Services zl Module with Microsoft® Windows Server® 2008 R2 Follow these procedures to restore your HP Advanced Services zl Module and its Windows Server software to full operation. HDD Replacement Your replacement HDD should be imaged with a stable code base that includes the Windows Server application and the OS that the application needs to operate on the module.
Restoring Product Operation CF Replacement Your replacement CF should have the correct Service OS for the HP Advanced Services zl Module installed on it. As part of the troubleshooting process to identify that the CF was faulty, you probably booted the module into the Service OS. In that case, after installing the new CF, when you re-install the module into the switch, the module should automatically boot into the Service OS.
Restoring Product Operation HP Advanced Services zl Module with Citrix XenServer™ Platform Follow these procedures to restore your HP Advanced Services zl Module and its Citrix XenServer software to full operation. HDD Replacement The replacement HDD on Citrix comes with the image pre-installed. The pre-installed XenServer host runs as XenServer (free) for 30 days.
Restoring Product Operation :SvcOS)# show version details The output from this command should show the correct product information for the HP Advanced Services zl Module product and the ONE-App that you installed previously. From the Service OS prompt, reboot the module into the product OS with the command: :SvcOS)# boot ONE-app At this point, normal operation should be restored. zl Module Replacement The pre-installed XenServer host runs as XenServer (free) for 30 days.
Restoring Product Operation HP Advanced Services zl Module with VMware® vSphere™ Platform Follow these procedures to restore your HP Advanced Services zl Module and its VMWare software to full operation. HDD Replacement You will receive a blank HDD and a USB bootable drive to use to image the HDD with an appropriate VMware image that was shipped from the factory. Install the blank HDD and the module should boot to the Service OS.
Restoring Product Operation Note You will not see any graphical screens through the serial console. The sample output of the serial console for installation is shown below. HP Switch(config)# HP Switch(config)# services a tech Starting VMKernel initialization ... Initializing memory ... Initializing chipset ... Initializing timing ... [continues] This system has been halted. It is safe to use the reset or power button to reboot.
Restoring Product Operation HP Switch# services 1 where: is the letter identifier of the switch slot in which the module is installed. The index number 1 (one) is the context identifier for the module, not the application running on the module. If the module has booted into the Service OS, the prompt will include the characters :SvcOS)# at the end.
Restoring Product Operation Riverbed AllianceONE zl Module Follow these procedures to restore your Riverbed AllianceONE zl Module product to full operation if you have had to replace the HDD, the CF, or the zl Module. HDD Replacement Your replacement HDD should be imaged with a stable code base that includes the Riverbed Steelhead application and the OS that the application needs to operate on the module.
Restoring Product Operation where: is the letter identifier of the switch slot in which the module is installed. The index number 1 (one) is the context identifier for the module, not the application running on the module. If the module has booted into the Service OS, the prompt will include the characters :SvcOS)# at the end.
Restoring Product Operation SBM AllianceONE zl Module Follow these procedures to restore your SBM AllianceONE zl Module product to full operation if you have had to replace the HDD, the CF, zl Module, or one or more of the PCIe cards. HDD Replacement Your replacement HDD should be imaged with a stable code base. I m po r t a n t A new HDD will have to go through a re-initialization process that takes approximately 15 minutes.
Restoring Product Operation where: is the letter identifier of the switch slot in which the module is installed. The index number 1 (one) is the context identifier for the module, not the application running on the module. If the module has booted into the Service OS, the prompt will include the characters :SvcOS)# at the end.
Restoring Product Operation SBC AllianceONE zl Module Follow these procedures to restore your SBC AllianceONE zl Module product to full operation if you have had to replace the HDD, the CF, or the ONE ES Module. HDD Replacement After replacing the fault HDD into your zl Module and reinstalling the module into the switch, the module should automatically boot into the product OS.
Restoring Product Operation b. From the switch CLI config context prompt, enter the command: HP Switch# services name Avaya-SBC where is the letter identifier of the switch slot in which the AllianceONE zl Module is installed. For example, if the module is installed in slot C, the command would be: HP Switch# services C name Avaya-SBC The output of the command should be the following menu of commands: 2.
Restoring Product Operation CF Replacement As part of the troubleshooting process to identify that the CF was faulty, you probably booted the module into the Service OS. In that case, after installing the new CF, when you install the module into the switch, the module will automatically boot into the Service OS. You can confirm that by entering this command from the switch prompt: HP Switch# services 1 where: is the letter identifier of the switch slot in which the module is installed.
FRU Part Numbers FRU Part Numbers This section provides the part numbers that you can use to order the replaceable units.
Related Product Part Numbers Related Product Part Numbers The part numbers in the following table are for products that use the same or closely related modular hardware as the products covered earlier in this guide.
Related Product Part Numbers 30
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