HP Advanced Services zl Module with Citrix XenServer™ Platform Installation and Getting Started Guide

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Troubleshooting
Quick Tips
The module fails to boot
Issue: The module fails to boot or the Module Status LED is not solid green.
Caution Be patient. The module takes several minutes to boot initially, and you
must not interrupt this process.
After waiting for several minutes:
• Check the switch’s software version. It must be K15.05 or greater.
• While the module is hot swappable, you must reboot the switch
before installing the XenServer host module in a slot that previously
contained a module of another type.
• If the Module Status LED is off, or is not solid green, check the switch
log to see if any events are found for the module. Also, review
“Hardware Installation” on page 1-1
XenServer not displayed in “show services” output
Issue: The module booted successfully (the Module Status LED is solid green)
but I don’t see the XenServer when I run the switch show services command.
The XenServer host module runs independently of the switch software
(unlike other Advanced zl Module applications, it does not have an agent
that communicates with the switch). For example, a XenServer host
module has booted successfully in switch slot C. If you run a show services
command, you would see one of the following:
HP Switch# show services
No Services Installed
HP Switch#