HP Advanced Services zl Module with Microsoft® Windows Server® 2008 R2 Installation and Getting Started Guide

5-7
Troubleshooting
Gain Access to a Module that Has No Network Connectivity
3. Enter this command:
For example:
hostzlswitch(config)# services c tech
4. Press
[Enter] until you see this prompt:
SAC>
5. You are in the Special Administration Console (SAC).
6. Activate the Windows Server 2008 R2 command prompt:
SAC> cmd
Figure 5-3. SAC—CMD Prompt Channel
7. You can determine the IP addresses assigned to all module interfaces with
this command:
SAC> i
You can then attempt to use RDP to connect to one of these IP addresses.
If you establish a successful RDP session, you can look for problems that
caused the server to lose network connectivity. For example, look for
Syntax: services <slot ID> tech
Replace <slot ID> with the ID for the slot in which the module
is installed.