HP Advanced Services zl Module with VMware® vSphere™ Platform Quick Start Guide

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Troubleshooting
Quick Tips
Detailed troubleshooting information for the module is available in its Instal-
lation and Getting Started Guide at www.hp.com/networking/support.
Some basic tips appear below:
The module fails to boot or the Module Status LED is not solid green
Caution Be patient. The module takes several minutes to boot initially, and you
must not interrupt this process.
Check the switch’s software version. It must be K15.05 or greater.
While the module is hot swappable, you must reboot the switch
before installing an ESXi host module in a slot that previously con-
tained a module of another type.
•If the Module Status LED is off, or is not solid green, check the switch
log to see if any events are found for the module. Also, review
“Hardware Installation” on page 1-1
My module booted successfully (the Module Status LED is solid green) but
I don’t see the ESXi host when I run the switch show services command.
The ESXi host module runs independently of the switch software (unlike
other ONE zl Module applications, it does not have an agent that commu-
nicates with the switch). For example, an ESXi host module has booted
successfully in switch slot F. If you run a show services command, you
would see one of the following:
This message appears when there are no other services installed in the
switch chassis. The ESXi host module is independent of the switch
services, so it is not listed.
HP Switch# show services
No Services Installed
HP Switch#