InMon Traffic Sentinel Installation and Getting Started Guide 2009-01

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11.1 Accessing the "Technical Support" interface
A “technical support” shell is provided to allow support staff to perform tests and access
log files. This is a Linux shell environment. You should only use this interface if you are
familiar with Linux or have been instructed to perform a test or provide additional
troubleshooting information.
Type the following command to enter the technical support shell:
ProCurve# config
ProCurve(config)# services b tech <CR>
<CR>
[tech@sentinel ~]$
Note: You must be in "Global Configuration Level" for this command to succeed.
Type CTRL-Z to leave the support shell:
[tech@sentinel ~]$ <CTRL-Z>
ProCurve(config)#
The sudo command is provided to allow root privilege operations to be performed. If
you are going to edit or examine Traffic Sentinel log files, then the following command
will give you the minimum privilege level needed for these operations and will place you
in the product home directory:
[tech@sentinel ~]$ sudo su - inmsf
-bash-3.2$
type "exit" to return to the technical support shell:
-bash-3.2$ exit
logout
[tech@sentinel ~]$