SBM powered by Microsoft Lync Administrator's Guide 2010-11

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Manage and Monitor the HP SBM Locally

Restoring and Replacing HP SBMs

You must follow a set procedure to restore an SBM to factory default settings,

install a replacement SBM, or change the SBM’s name. Each procedure

requires Domain or Enterprise Admins and CS Administrators to complete

some tasks, so you must share these instructions with them.

Restore an HP SBM to Factory Default Settings

Restoring an HP SBM to factory default settings returns it to the image and

settings that it supported when it shipped from the factory. If you have applied

any updates to the SBM, you must reapply the updates after you restore the

SBM. Make sure that you have the update installer archived to a location off

the SBM before you begin the factory reset process.

You must follow this procedure:

1. Stop all Lync Server 2010 services on the SBM:

a. Access the SBM Dashboard by browsing to its FQDN or by accessing

the SBM via RDP and clicking Manage HP SBM on the Desktop.

b. In the Services section, click Stop next to Lync Server Front-End, Lync

Server Mediation, and Lync Server Replica Replication Agent.

Note If you cannot access the SBM to complete this or the next steps, you can simply

move to step 3.

2. Remove the SBM from the domain (recommended). Use the standard

Windows procedure to complete this step:

a. Access the SBM via RDP.

b. Access the System Properties window (Control Panel > System > See

this computer’s name > Advanced system settings > Computer Name).

c. Place the SBM in a workgroup.

d. Click OK in both windows and reboot the SBM.