SBM powered by Microsoft Lync Administrator's Guide 2010-11

6-2
Troubleshooting
Contents
Regain Access to an SBM with Failed Network Functionality . . . . . . . . . 6-24
Reset TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24
Disable the Firewall and Enable the Remote Desktop . . . . . . . . 6-26
Enable the Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27
Configure the Interface’s IP Settings . . . . . . . . . . . . . . . . . . . . . . . 6-27
Restore Lost Management Connection between the Host Switch
and SBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-28
Prevent Loss of Services in a WAN Failure . . . . . . . . . . . . . . . . . . . . . . . . . 6-30