SBM powered by Microsoft Lync Administrator's Guide 2010-11

2-68
Complete the Setup Wizard
Place PSTN Call
No Alarms
If the channel status is idle (or ringing during the call) as it should be, the
problem might lie with the routing rules. Perhaps the call is not being selected
for forwarding, or perhaps the Media Gateway is forwarding it with a format
that your PSTN rejects.
To alter routing rules, click PSTN Routing Rules.
Figure 2-51. Setup Wizard—PSTN Routing Rules Page
You must enter the rules in the xml file that is displayed. You can use your
browser’s find feature to move to the correct line for the rule that you want to
edit. (See “Background Information on PSTN Outward Number Masks” on
page 2-57 for information.)
Click the Validate button to check whether the xml data is valid. (This button
is only available when the Media Gateway is running.) Note that the validation
only checks whether the format is valid, not whether it will work in your
environment. When you have finished changing the rules, click Submit Changes
and close the window.
To clear all changes made since the changes were last submitted, click Clear
Changes.