SBM powered by Microsoft Lync™ Administrator's Guide 2011-11

3-28
Manage and Monitor the HP SBM Locally
Access with the services tech Command
HP SBM Recovery Menu
The SBM supports a Recovery Menu that enables you to revert to factory
default settings.
The SBM automatically boots to the Recovery Menu if it fails to boot the OS.
You can also force the SBM to boot to this menu by accessing the SBM’s
command prompt via RDP, entering reagentc /boottore, and rebooting
the SBM. After the SBM boots, enter the services <slot ID> tech command from
the HP zl switch CLI; you will be placed in the Recovery Menu.
Important You must follow a set procedure for setting the SBM to factory default settings,
which involves actions at the data center. See “Restore an HP SBM to Factory
Default Settings” on page 3-32.
Safe Mode
Like any Windows Server 2008 R2, when the SBM reloads without having been
shut down, it presents the option to boot in Safe Mode. To see this option, you
must monitor the bootup using the services <slot ID> tech command. Follow
these steps:
1. Open a management session with the HP zl switch CLI.
2. Move to the global configuration mode.
hostzlswitch# config
3. If the SBM is not already rebooting, reboot it now:
4. Enter this command:
For example:
hostzlswitch(config)# services c tech
Syntax: services <slot ID> reload
Replace <slot ID> with the ID for the lower slot in which the
SBM is installed.
Syntax: services <slot ID> tech
Replace <slot ID> with the ID for the lower slot in which the
SBM is installed.