SBM powered by Microsoft Lync™ Administrator's Guide 2011-11

5-1

Manage Updates

Install Updates

To update the software of the HP Survivable Branch Communication zl

Module (SBM) powered by Microsoft Lync

, you will receive an installer file,

which you run in a Remote Desktop Protocol (RDP) session with the SBM.

The SBM’s configurations (including the Media Gateway settings) will be

preserved after the update. However, the HP SBM must reboot after the

installation. Therefore you should schedule a network outage during the

update procedure. The components using the SBM in the branch office should

automatically switch over to the main offices when the SBM is unavailable.

HP recommends performing a back up of the system prior to updating the

software and store the backup off of the SBM, see the BackUp and Restore

section in the “Manage and Monitor the HP SBM Locally” chapter in the HP

Survivable Branch Communication zl Module powered by Microsoft Lync™

Administrator’s Guide.

• All Lync services will be interrupted for branch users when the SBM

reboots.

• Any active peer-to-peer calls will continue and branch users will re-

in the topology) during the outage.

Follow these steps to install the update:

1. Log in to the SBM via RDP.

See “Remote Desktop Protocol (RDP)” on page 3-20 of Chapter 3: “Manage

and Monitor the HP SBM Locally.”

2. Save any files that you want to preserve to a USB device inserted in the

module’s USB slot or to a file share.

Note You must, of course, take appropriate measures to secure private information

in these files.

3. Obtain the software update installer. Copy it to a USB device and place

the device in the SBM module’s USB slot.