SBM powered by Microsoft Lync™ Administrator's Guide 2011-11

6-5
Troubleshooting
Basic Digital Line Troubleshooting
View the Alarms on the Line
To view the alarms on a line, follow these steps:
1. Access the SBM via Remote Desktop Protocol (RDP). (See “Remote
Desktop Protocol (RDP)” on page 3-20 of Chapter 3: “Manage and Monitor
the HP SBM Locally.”)
2. Open a command prompt by right-clicking and selecting Run as
administrator.
Figure 6-5. Remote Desktop—Open a Command Prompt as an Administrator
3. Enter this command:
wanpipemon -i <interface ID> -c Ta
For example, if you found out that the interface ID is wanpipe1_if1, you would
enter:
wanpipemon -i wanpipe_if1 -c Ta
Table 6-1 lists possible reasons for alarms to occur.