SBM powered by Microsoft Lync™ Administrator's Guide 2011-11

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Troubleshooting
Regain Access to an SBM with Failed Network Functionality
12. Return to the SAC:
a. Press [Esc] + [Tab] + [0].
b. You should see that you are entering the SAC channel.
Figure 6-16. SAC—SAC Channel
c. Press [Spacebar].
13. Press [Ctrl][Z] to access the HP zl switch CLI.
Disable the Firewall and Enable the Remote Desktop
14. Access the SBM CLI:
For example:
hostzlswitch# services c 2
15. Enter this command:
hostswitch(hp-sbm-branch-C:win)# windows Administrator
Syntax: services <slot-ID> [<index number> | name hp-sbm-branch]
Replace <slot-ID> with the letter of the lower chassis slot in
which the SBM is installed.
Replace <index number> with the index number for the
SBM. (If you do not know, enter the show services com-
mand and look for the Survivable Branch Module service.)