SBM powered by Microsoft Lync™ Administrator's Guide 2011-11

2-18
Complete the Setup Wizard
Join the SBM to the Domain
Failed Login
Contact your Domain Administrator and verify you are a member of RTCUni-
versalSBATechnicians. If not, ask the administrator to add you to this group.
If you are a member of the group, you might have one of these two problems:
 The SBM’s clock does not match the domain controller’s clock.
This problem might occur if the SBM’s timezone does not match the HP
zl switch’s timezone (causing the SBM to improperly adjust the time that
it receives from the switch after the reboot). This problem might also
occur if the network administrator did not save the clock configuration
on the HP zl switch and the switch has rebooted.
To set the clock or timezone on the switch, see “HP zl Switch Commands
for Setting the Time” on page 2-13. To set the clock or timezone on the
SBM, access the SBM via RDP, logging in as the local administrator
(SBMAdmin). You can change the timezone by right-clicking the clock in
the lower right system bar and selecting Adjust time/date.
 The RTCUniversalSBATechnicians group was not added to the SBM’s
local Administrators group as it should have been. (Perhaps your com-
pany has a non-supported or a non-standard domain topology.)
You must add the group manually. Follow these basic steps:
a. Access the SBM using RDP. Log in as SBMAdmin.
b. Launch the Local Users and Groups manager (lusrmgr). Remember
to run the command as an administrator.