SBM powered by Microsoft Lync™ Administrator's Guide 2011-11

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Complete the Setup Wizard
Place PSTN Call
6. If the call is successful, you will see the message in the figure below.
(Remember someone must answer the call, for the call to succeed.)
Figure 2-53. Setup Wizard—Place PSTN Call Page (Success)
7. You might want to place test calls to different numbers or to the same
number entered in a different format to test your routing rules.
8. If you have multiple PSTN connections, disconnect the one that is currently
connection and connect another one. Repeat step 4 on page 2-72 to step 7.
9. When you are done testing, click Stop next to Call Logging. Then click Next.
Troubleshoot Failed PSTN Calls
If any of your calls fail, use the links in the Troubleshoot PSTN Configuration.
First click Channel Status and look for alarms.
Alarms
If you see an alarm, the PSTN line is experiencing a problem. The cable might
be faulty or the interface’s settings incorrect.
You can find out the precise type of alarm by accessing the SBM via RDP and
using wanpipemon commands. See Chapter 6: “Troubleshooting.” Based on the
type of alarm, you can discover the probable misconfiguration (again, the
appendix provides guidelines). To fix this problem, either:
 Click PSTN Setup Wizard under Troubleshooting and run through the com-
plete setup again. (See “Complete the PSTN Setup Wizard” on page 2-50.)
 Click PSTN Configuration under Troubleshooting and alter just the miscon-
figured setting. (See “Advanced Configuration” on page 2-66.)