SBM powered by Microsoft Lync™ Administrator's Guide 2011-11

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Complete the Setup Wizard
Place PSTN Call
You might also try to use a different cable.
No Alarms
If the channel status is idle (or ringing during the call) as it should be, the
problem might lie with the routing rules. Perhaps the call is not being selected
for forwarding, or perhaps the Media Gateway is forwarding it with a format
that your PSTN rejects. For example, you might need to change the outbound
mask to remove the leading +.
You can click PSTN Setup Wizard under Troubleshooting to run through the
complete setup again.
To alter specific routing rules, click PSTN Routing Rules.
Figure 2-54. Setup Wizard—PSTN Routing Rules Page
You must enter the rules in the xml file that is displayed. You can use your
browser’s find feature to move to the correct line for the rule that you want to
edit. (See “Background Information on PSTN Outward Number Masks” on
page 2-63 for information.)