SBM powered by Microsoft Lync™ Administrator's Guide 2011-11

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Complete the Setup Wizard
Place Lync Test Call
 Channel Status
You can click this link to verify that your line is up.
Changing the Routing Rules
Sometimes the call fails because the topology does not provide the proper
rules to route the test number through the SBM’s Media Gateway. Typically,
the routing rules should be established at the data center and replicated on
the SBM.
However, sometimes you must alter the rules on the SBM itself. For example,
if your PSTN does not accept a leading + in the received calls, you must change
the outbound number mask in your routing rules to remove that character.
You can click PSTN Setup Wizard under Troubleshooting and go through the
complete setup, or you can alter the rules individually. To alter the rules, click
the PSTN Routing Rules link.
You must enter the rules in the xml file that is displayed. You can use your
browser’s find feature to move to the correct line for the rule that you want to
edit. (See “Background Information on PSTN Outward Number Masks” on
page 2-63 for information.)
Click the Validate button to check whether the xml data is valid. (This button
is only available when the Media Gateway is running.) Note that the validation
only checks whether the format is valid, not whether it will work in your
environment. When you have finished changing the rules, click Submit Changes
and close the window.
To clear all changes made since the changes were last submitted, click Clear
Changes.