TMS zl Management and Configuration Guide ST.1.1.100430

10-36
Troubleshooting
Troubleshooting the TMS zl Module in Routing Mode
Email. If you configure email logging, but there are still no logs reaching the
mail server, check the following.
1. Verify the email logging settings by completing one of the following:
• From the Web browser interface, click System > Logging > Email
Forwarding.
• From the CLI, enter:
hostswitch(tms-module-C)# show logging email
2. Ensure the appropriate SELF access policy is added to allow the TMS zl
Module’s SMTP client to contact the SMTP Server.
• From the Web browser interface, click Firewall > Access Policies >
Unicast.
• From the CLI, enter:
hostswitch(tms-module-C)# show access-policy
3. Ensure the authentication scheme on the email server is supported by the
TMS zl Module. Currently, the TMS zl Module only supports LOGIN as the
SMTP Authentication. If a username and password are not supplied, the
TMS zl Module will use anonymous.
SNMP. If you configure an SNMP trap destination, but no logs reach the
SNMP trap receiver, check the following:
1. Verify the SNMP trap settings by completing one of the following:
• From the Web browser interface, click System > Logging > SNMP Traps.
• From the CLI, enter:
hostswitch(tms-module-C)# show logging snmpv2
hostswitch(tms-module-C)# show logging snmpv3
If you enter show logging snmpv2, for example, you will see output
similar to the following:
SNMPv2 Trap Forwarding: Enabled
logging snmpv2 10.1.10.10 public