.vantronix Firewall ZL1 Installation and Getting Started Guide 2009-01

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12. Technical Support
The Services zl Module is a hardware platform that allows application vendors to make
minor changes in their existing application software to run in a switch chassis. With a
wide variety of applications available from several vendors, HP is committed to
providing an "initial point of contact" for technical support. During this process, HP will
verify the installation, configuration, activation licensing, and warranty claims on the
Services zl Module. For problems concerning the application software, such as
configuration or licensing of the application from the vendor, HP may have to redirect
technical support to the application vendor to provide the best resources for solving a
support issue. Consequently, if you are confident that the technical support issue
resides within the application, it may be expeditious to contact the application vendor
directly.
For access to HP ProCurve support, go to:
http://www.procurve.com/customercare/support/
For troubleshooting tips, tutorials and Frequently Asked Questions, go to
http://www.vantronix.com/support/