Getting Started Guide

Table of contents
1 Getting Started in Windows 7 ........................................................................................................................ 1
Activating and customizing the software .............................................................................................. 1
Activating the Windows operating system ........................................................................... 1
Downloading Windows 7 updates ........................................................................................ 1
Installing or upgrading device drivers .................................................................................. 1
Customizing the monitor display .......................................................................................... 2
Turning off the computer ...................................................................................................................... 2
Finding more information ...................................................................................................................... 2
If you encounter issues ........................................................................................................................ 2
Performing basic troubleshooting ........................................................................................ 3
Visual inspection: No boot, no power, no video .................................................. 3
Blink or beep codes: Interpreting POST diagnostic front panel LEDs and
audible codes ...................................................................................................... 4
HP Support Assistant .......................................................................................... 4
Using HP PC Hardware Diagnostics ................................................................... 4
Why run HP PC Hardware Diagnostics .............................................. 4
How to access and run HP PC Hardware Diagnostics ....................... 4
Downloading HP PC Hardware Diagnostics to a USB device ............ 4
Before you call for technical support ................................................................... 5
Backing up, restoring, and recovering in Windows 7 .......................................... 6
Creating recovery media .................................................................... 7
System Restore ................................................................................ 10
System Recovery ............................................................................. 10
Using, updating, and maintaining your PC ......................................................................................... 13
2 Getting Started in Windows 8 ...................................................................................................................... 14
Activating and customizing the software ............................................................................................ 14
Activating the Windows Operating System ........................................................................ 14
Downloading Windows 8 updates ...................................................................................... 14
Customizing the monitor display ........................................................................................ 15
Turning off the computer .................................................................................................................... 15
Finding more information .................................................................................................................... 15
If you encounter issues ...................................................................................................................... 15
Performing basic troubleshooting ...................................................................................... 16
Visual inspection: No boot, no power, no video ................................................ 16
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