HP ProLiant BL20p Generation 3 Server Blade User Guide February 2005 (Fourth Edition) Part Number 307158-004
© Copyright 2003-2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents About This Guide Audience Assumptions..................................................................................................... vii Important Safety Information ........................................................................................... vii Symbols on Equipment .................................................................................................... vii Rack Stability .............................................................................................
Contents Chapter 2 Server Blade Operations Powering Up the Server Blade.........................................................................................2-1 Powering Down the Server Blade....................................................................................2-2 Chapter 3 Server Blade Setup Accessing Internal Server Blade Components.................................................................3-1 Removing the Server Blade Access Panel..................................................
Contents Fan Redundancy ..................................................................................................... 5-10 ProLiant Power Governor ....................................................................................... 5-11 Option ROM Configuration for Arrays Utility ....................................................... 5-12 Network-Based PXE Deployment .......................................................................... 5-12 HP Systems Insight Manager.......................
Contents Cables ....................................................................................................................... C-2 Canadian Notice (Avis Canadien) .................................................................................. C-2 European Union Notice .................................................................................................. C-2 Japanese Notice...............................................................................................................
About This Guide This guide provides step-by-step instructions for installation, and reference information for operation, troubleshooting, and future upgrades for the HP ProLiant BL20p Generation 3 server blade. Audience Assumptions This guide is for the person who installs, administers, and troubleshoots servers. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
About This Guide This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason.
About This Guide Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time.
About This Guide Related Documents For additional information on the topics covered in this guide, refer to the following documentation: • HP ProLiant BL System Best Practices Guide • HP ProLiant BL System Common Procedures Guide • HP ProLiant BL p-Class System Hardware Installation and Configuration Poster • White Paper: HP ProLiant BL p-Class System Overview and Planning • HP ROM-Based Setup and Utility User Guide • HP Integrated Lights-Out User Guide • HP ProLiant BL p-Class System Maintena
About This Guide Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP Website The HP website has information on this product as well as the latest drivers and flash ROM images. You can access the HP website at www.hp.com.
1 Server Blade Component Identification LEDs The system contains several sets of LEDs that indicate the status and settings of hardware components. Use the following sections to determine the location and functions of LEDs on these components: • ProLiant BL20p Generation 3 server blade front panel • Hot-plug SCSI hard drive Server Blade Front Panel Seven LEDs on the front of the server blade indicate server status. Use Figure 1-1 and Table 1-1 to identify LED locations and functions.
Server Blade Component Identification Figure 1-1: ProLiant BL20p G3 server blade front panel LEDs Table 1-1: ProLiant BL20p G3 Server Blade Front Panel LEDs Item LED Description Status 1 Unit identification (UID) Blue = Flagged Blue flashing = Management mode Off = No remote management 2 Health Green = Normal status Flashing = Booting Amber = Degraded status Red = Critical status continued 1-2 HP ProLiant BL20p Generation 3 Server Blade User Guide
Server Blade Component Identification Table 1-1: ProLiant BL20p G3 Server Blade Front Panel LEDs continued Item LED Description Status 3 NIC 1* Green = Linked to network 4 NIC 2* Green flashing = Network activity 5 NIC 3* Off = No activity 6 NIC 4* 7 Power Green = On Amber = Standby (power available) Off = Unit off *Actual NIC numeration depends on factors such as which operating system is installed on the server.
Server Blade Component Identification WARNING: Before removing a hard drive, read the hot-plug hard drive replacement section in the HP ProLiant Servers Troubleshooting Guide. • The first LED indicates drive activity status (1), where on indicates activity and off indicates no activity by the drive. • The second LED indicates online status (2), where flashing indicates an active online condition and off indicates an inactive online condition.
Server Blade Component Identification Table 1-2: Hot-Plug SCSI Hard Drive LED Status Combinations (1) Activity (2) Online (3) Fault Description On Off Off Do not remove the drive. Removing a drive during this process causes data loss. The drive is being accessed and is not configured as part of an array. On Flashing Off Do not remove the drive. Removing a drive during this process causes data loss. The drive is rebuilding or undergoing capacity expansion.
Server Blade Component Identification Table 1-2: Hot-Plug SCSI Hard Drive LED Status Combinations continued (1) Activity (2) Online (3) Fault Description Off On Off OK to replace the drive online if a predictive failure alert is received, provided that the array is configured for fault tolerance and all other drives in the array are online. The drive is online and configured as part of an array.
Server Blade Component Identification System Switches System switches enable you to change certain settings or to perform advanced diagnostic procedures. Use Figure 1-4 and Table 1-3 to identify switch locations and functions. Figure 1-4: Server blade switches Table 1-3: Server Blade Switches Item Description 1 NMI switch 2 System maintenance switch (SW2) 3 System settings switch (SW1) NMI Switch The non-maskable interrupt (NMI) switch is for use by trained service personnel only.
Server Blade Component Identification System Maintenance Switch The system maintenance switch (SW2) is an eight-position switch that implements protection and override functions. The default position is off. For the proper system maintenance switch settings, refer to Table 1-4 or refer to the labels attached to the inside of the server access panel. Table 1-4: System Maintenance Switch (SW2) Settings Position Description On/Off Function 1 iLO Security Override Off = iLO Security is enabled.
Server Blade Component Identification Identifying System Board Components Use Figure 1-5 and Table 1-5 to identify the system board components and connectors.
Server Blade Component Identification Table 1-5: System Board Components and Connectors continued Item 9 Description DC filter module 10 DIMM slots (4) 11 System Battery 12 Processor socket 1 (populated) 13 SCSI backplane board connector 2 14 Fan connectors Identifying Local I/O Cable Connectors Use Figure 1-6 and Table 1-6 to identify the local I/O cable connectors.
Server Blade Component Identification Table 1-6: Local I/O cable connectors Item Connector Name Connector Description 1 Server blade connector Attaches to the I/O port on the front of the server blade. 2 Video connector Provides video capability. 3 USB connector 1 Provides USB connection enabling direct connection to the server blade. 4 USB connector 2 Provides USB connection enabling direct connection to the server blade.
2 Server Blade Operations Powering Up the Server Blade By default, server blades are set to power up automatically when installed in a server blade enclosure. If you changed this setting, use one of the following methods to power up the server blade: • Power button — A momentary press initiates a power-up request. The system detects if power is available from the power subsystem to power on the server blade. If power is available, then the server blade powers on.
Server Blade Operations For more information about iLO, refer to Chapter 5, “Server Blade Configuration and Utilities.” Powering Down the Server Blade The ProLiant BL20p Generation 3 server blade can be powered down in either of the following ways: • Use the virtual power button feature in the iLO remote console to power down the server blade from a remote location. Be sure that the server blade is in standby mode by observing that the power LED is amber.
3 Server Blade Setup Accessing Internal Server Blade Components WARNING: To reduce the risk of electric shock, do not power up the server blade with the access panel removed. WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. CAUTION: Electrostatic discharge can damage electronic components. Properly ground yourself before beginning any installation procedure.
Server Blade Setup 4. Place the server blade on a flat, level surface. 5. Remove the access panel. Refer to “Removing the Server Blade Access Panel” in this chapter. Removing the Server Blade Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. CAUTION: Electrostatic discharge can damage electronic components. Properly ground yourself before beginning any installation procedure.
Server Blade Setup To install the access panel, reverse the removal procedure. Removing a Server Blade Blank CAUTION: Always populate the server blade enclosure bays with either a server blade or a server blade blank. Unpopulated bays can lead to improper cooling and thermal damage. 1. Press the release buttons (1). 2. Slide the server blade blank out of the bay (2). Figure 3-2: Removing a server blade blank NOTE: Store the server blade blank for future use.
Server Blade Setup CAUTION: Always populate the server blade enclosure bays with either a server blade or server blade blank. Unpopulated bays can lead to improper cooling and thermal damage. 1. Align the keyed end of the server blade with the guide at the end of a bay on the server blade enclosure. IMPORTANT: The server blade is keyed to fit only one way in the bay. If the server blade does not slide easily into the bay, be sure that the server blade is oriented properly. 2.
Server Blade Setup Removing a Server Blade from a Server Blade Enclosure 1. Press the release button (1). CAUTION: After you press the release button, the server blade is unlocked from the server blade enclosure. Use both hands to support the server blade when you remove it from the rack. 2. Open the release lever (2). 3. Grasp the lever and slide the server blade from the server blade enclosure (3). Place a hand under the server blade to support it as you remove it from the server blade enclosure.
4 Hardware Options Installation Processors and Heatsinks The ProLiant BL20p G3 server blade ships with one or two processors. WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. WARNING: This documentation assumes that the server blade is in a rack and not receiving power from a diagnostic station. If using a diagnostic station, be sure to disconnect the server blade from the diagnostic station before installing a processor.
Hardware Options Installation Installation and Upgrade Requirements Observe the following requirements before installing a processor in the server blade: • Before installing a processor in the server, processor socket 1 must always be populated. If the processor is missing from socket 1, the system will not power on. • If processors of differing speeds are installed, each processor matches the speed of the slowest processor.
Hardware Options Installation Figure 4-2: Removing the processor Installing a Processor IMPORTANT: The processor and heatsink are designed to fit one way into the socket. Align the arrow on the processor with the arrow on the processor socket. IMPORTANT: Be sure that the processor locking lever is open before installing the processor into the socket.
Hardware Options Installation Figure 4-3: Installing a processor CAUTION: Be sure that the processor locking lever is closed. Do not force the lever closed after the processor installation; it should close without resistance. Forcing the lever closed may result in damage to the processor and its socket, requiring replacement of the system board.
Hardware Options Installation CAUTION: After the cover is removed, do not touch the thermal interface media. IMPORTANT: The heatsink is not reusable and must be discarded if removed from the processor after application. Figure 4-5: Installing a heatsink Hot-Plug SCSI Hard Drives and Blanks Removing Hard Drive Blanks CAUTION: Always populate drive bays with either a hard drive or blank. Proper airflow can only be maintained when the bays are populated.
Hardware Options Installation Figure 4-6: Removing a hard drive blank NOTE: Store the hard drive blank for future use. To install a hard drive blank, simply align the blank with the empty bay and slide the blank into the bay until the locking button engages. SCSI ID Numbers The server blade hot-plug SCSI hard drives have unique SCSI IDs that the system automatically sets. The IDs number from top to bottom on each server blade.
Hardware Options Installation CAUTION: If you are replacing a drive that is part of an array, refer to the HP ProLiant Servers Troubleshooting Guide. Figure 4-7: Removing a hot-plug SCSI hard drive Installing Hot-Plug SCSI Hard Drives 1. Remove the existing hard drive blank or SCSI hard drive from the bay. Refer to “Removing Hard Drive Blanks” or “Removing Hot-Plug SCSI Hard Drives” in this chapter.
Hardware Options Installation 2. Insert the hot-plug SCSI hard drive. Be sure the drive seats firmly into the connector on the SCSI backplane (1). 3. Close the ejector lever (2). Figure 4-8: Installing a hot-plug SCSI hard drive 4. If you replaced a hard drive, restore the server blade data from the backup. 5. Use the hot-plug SCSI hard drive LEDs to identify the status of the installed drive.
Hardware Options Installation Memory You can expand system memory by installing synchronous DDR DIMMs. A ProLiant BL20p G3 server blade supports up to four PC2-3200 ECC registered DDR SDRAM DIMMs. DIMM Installation Guidelines You must observe the following guidelines when installing additional memory: • Install only PC2-3200 registered DDR, 3.3-V, 72-bit wide, ECC DIMMs in the server blade. • Install identical DIMMs as pairs only, starting with DIMM socket 1, bank A.
Hardware Options Installation 1. Access the internal server blade components. Refer to “Accessing Internal Server Blade Components” in Chapter 3, “Server Blade Setup.” 2. Open the DIMM slot latches. 3. Align the key slot in the bottom edge of the DIMM with the tab in the DIMM slot. IMPORTANT: DIMMs do not seat if turned the wrong way. 4. Insert the DIMM into the DIMM slot (1). 5. Press down firmly. When the DIMM seats fully in the slot, the latches close (2). Figure 4-9: Installing a DIMM 6.
Hardware Options Installation Smart Array 6i 128-MB Battery-Backed Write Cache Enabler The optional Battery-Backed Write Cache Enabler provides the system with a means for storing and saving data in the event of an unexpected system shutdown. To access the internal server blade components, refer to “Accessing Internal Server Blade Components” in Chapter 3, “Server Blade Setup.
Hardware Options Installation NOTE: Before removing the battery from the carrier, be sure to unwrap the cable. Figure 4-11: Removing the battery from the plastic carrier NOTE: After removing the battery from the plastic carrier, discard the carrier and the cable. The only items required for use with the HP ProLiant BL20p Generation 3 server blade are the battery and the 128-MB Battery-Backed Write Cache Enabler.
Hardware Options Installation Figure 4-12: Installing the battery onto the Smart Array 6i 128-MB Battery-Backed Write Cache Enabler Figure 4-13: Installing the Smart Array 6i 128-MB Battery-Backed Write Cache Enabler onto the Smart Array 6i controller HP ProLiant BL20p Generation 3 Server Blade User Guide 4-13
Hardware Options Installation Figure 4-14: Installing the Smart Array 6i controller To reinstall the access panel, refer to “Accessing Internal Server Blade Components” in Chapter 3, “Server Blade Setup.” HP ProLiant BL20p G3 Dual Port Fibre Channel Adapter An optional dual port Fibre Channel (FC) adapter enables FC support for clustering capabilities and SAN connection when used in conjunction with the RJ-45 Patch Panel 2 or any other interconnect that supports a SAN connection.
Hardware Options Installation To remove the access panel, refer to “Accessing Internal Server Blade Components” in Chapter 3, “Server Blade Setup.
5 Server Blade Configuration and Utilities This chapter contains information about server blade deployment methods, hardware configuration, and the software to accomplish these tasks.
Server Blade Configuration and Utilities • Integrated Management Log (IML) HP also offers the following software components: • Health and Wellness Driver and IML Viewer • iLO Advanced Management Interface Driver • Rack Infrastructure Interface Service • Management Agents For Microsoft® Windows® operating system users, these items are included in the ProLiant Support Pack for Microsoft Windows, available from the ProLiant BL p-Class system product page at h18002.www1.hp.
Server Blade Configuration and Utilities Using a supported web browser, you can: • Remotely access the console of the host server blade, including all text mode and graphics mode screens with full keyboard and mouse controls. • Remotely power up, power down, or reboot the host server blade. • Remotely boot a host server blade to a virtual diskette image to perform a ROM upgrade or to install an operating system. • Send alerts from iLO Advanced regardless of the state of the host server blade.
Server Blade Configuration and Utilities • Through the server blade rear panel connectors (out of the rack, with the diagnostic station): This method enables you to configure a server blade out of the rack by powering the blade with the diagnostic station and connecting to an existing network through a hub. The IP address is assigned by a DHCP server on a network. iLO ROM-Based Setup Utility The iLO ROM-Based Setup Utility (iLO RBSU) is the recommended method to configure and set up iLO.
Server Blade Configuration and Utilities • Enter a valid iLO user ID and password with the appropriate iLO privileges (Administer User Accounts, Configure iLO Settings). NOTE: Use the arrow keys to highlight selections. • Select Network, DNS/DHCP, press the Enter key, and then select DHCP Enable. Press the spacebar to turn off DHCP. Be sure that DHCP Enable is set to Off and save the changes.
Server Blade Configuration and Utilities 5. Press the Enter key. 6. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. 7. Restart the server blade. When the server blade boots, the system identifies whether the current ROM bank is corrupt. If a corrupt ROM is detected, the system boots from the backup ROM and alerts you through POST or IML that the ROM bank is corrupt.
Server Blade Configuration and Utilities ROMPaq Utility Flash ROM enables you to upgrade the firmware (BIOS) with system or option ROMPaq utilities. To upgrade the BIOS: 1. Download the latest ROMPaq at www.hp.com/support. 2. Follow the instructions and create a bootable diskette. IMPORTANT: You can use the iLO Virtual Media applet to create the image file. Refer to the “Integrated Lights-Out Advanced Management” section in this chapter. If you use this method, omit step 3. 3.
Server Blade Configuration and Utilities To navigate RBSU, use the following keys: • To access RBSU, use the iLO Remote Console and press the F9 key when prompted during power up. • To navigate the menu system, use the arrow keys. • To make selections, press the Enter key. RBSU automatically saves settings when you press the Enter key. The utility does not prompt you for confirmation of settings before you exit the utility.
Server Blade Configuration and Utilities Table 5-1: RBSU Default Settings continued Menu/Option Default Setting Wake-on LAN Enabled POST Speed Up Enabled POST F1 Prompt Enabled Power Button Enabled Fan Redundancy Enabled Server Passwords Set Power-On Password Disabled Set Admin Password Disabled BIOS Serial Console & EMS BIOS Serial Console Port Auto BIOS Serial Console Baud Rate 9600 EMS Console COM 1; IRQ 4 BIOS Interface Mode Auto Server Asset Text Server Info Text Administrator
Server Blade Configuration and Utilities Table 5-1: RBSU Default Settings continued Menu/Option Virtual Install Disk Default Setting Disabled Serial Number Product ID HW Prefetcher Enabled Adjacent Sector Prefetch Enabled ProLiant Power Governor Full Performance Mode Utility Language English Fan Redundancy The Fan Redundancy Configuration option determines the behavior of the server if one or more of the cooling fans fail. This feature requires that the HP System Management driver be installed.
Server Blade Configuration and Utilities ProLiant Power Governor The ProLiant Power Governor utility, which is located under the Advanced Option menu in the ROM-Based Setup Utility (RBSU), provides users with multiple options for managing power usage of servers. The options supported are Full Performance, Power Savings Mode, and Dynamic Power Savings Mode. Full Performance Mode The default operation mode of the system is Full Performance Mode. In this mode, the system runs at its maximum performance state.
Server Blade Configuration and Utilities Option ROM Configuration for Arrays Utility The Option ROM Configuration for Arrays (ORCA) utility is a menu-driven utility that does not require a CD and can be started when the server blade is booting.
Server Blade Configuration and Utilities Deployment Infrastructure To establish a network-based PXE deployment infrastructure, you must provide the following software and minimum hardware: • Client PC (administrative workstation) — Intel Pentium III or higher processor (700 MHz or greater recommended) — 128 MB of RAM — Microsoft Windows 2000 Professional or Microsoft Windows XP operating system — Microsoft Internet Explorer 5.
Server Blade Configuration and Utilities — 10 Mb/s network adapter • PXE deployment server (storing boot images) — Intel Pentium III or higher processor (500 MHz recommended) — 256 MB of RAM — 10 Mb/s network adapter — CD-ROM drive • NFS repository server (only required for Red Hat Linux deployment) — Red Hat Linux 7.2 operating system installed — Network connection — CD-ROM drive — NFS installed — 1.
Server Blade Configuration and Utilities 1.4.2 for Linux users only Access the Java Runtime Environment versions at http://java.sun.com/products/archive/index.html • Network server with an operating system installed HP Systems Insight Manager HP SIM provides comprehensive management of the ProLiant BL20p G3 server blades, maximizing system availability and optimizing IT staff efficiency.
Server Blade Configuration and Utilities To run Diagnostics Utility: — Download the latest Diagnostics Utility from the HP website: www.hp.com/servers/smartstart — Follow the instructions and create a bootable diskette. For more information, refer to “Creating the Boot Diskette” in this chapter. IMPORTANT: You can use the iLO Virtual Media applet to create the image file. Refer to the “Integrated Lights-Out Advanced Management” section in this chapter. If you use this method, omit step 3.
Server Blade Configuration and Utilities Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML time-stamps each event with 1-minute granularity.
Server Blade Configuration and Utilities 3. Select Integrated Management Log. 4. If a failed component has been replaced, select the event from the list, then select Mark Repaired. Printing the Event List To print the event list: 1. From HP SIM, select the appropriate server blade. The selected server blade appears with buttons around its perimeter. 2. Click Configuration. 3. Click Recovery. 4. Click Print. List of Events The event list displays the affected components and the associated error messages.
Server Blade Configuration and Utilities Table 5-2: Server Blade Event Messages continued Event Type Event Message Main Memory Correctable error threshold exceeded Corrected Memory Error threshold passed (Slot X, Memory Module X) Corrected Memory Error threshold passed (System Memory) Corrected Memory Error threshold passes (Memory Module unknown) Processor Correctable error threshold exceeded Processor Correctable Error threshold passed (Slot X, Socket X) Uncorrectable error Processor Uncorrectable
Server Blade Configuration and Utilities Configuration and Deployment Overview Integrated Lights-Out Advanced (iLO Advanced) can be a helpful debugging tool in the configuration and deployment progress. HP recommends using iLO Advanced to follow the process. Refer to the “Integrated Lights-Out Advanced Management” section in this chapter for connection instructions. It is useful to set up and configure a server blade iLO as an initial step to deployment.
Server Blade Configuration and Utilities Using the iLO static IP bay configuration will: • Help avoid the costs of a DHCP infrastructure to support the blade environment. • Provide easier setup with automatic iLO address generation for all or a few selected bays.
Server Blade Configuration and Utilities HP recommends selecting a reasonable starting IP address, with the last digit(s) of the address corresponding to the bay number of each blade (example: 192.168.100.1 through 192.168.100.16), the user can build an easy-to-remember numbering system. 4. Reset Bay #1, if necessary. The blade in Bay #1 must only be reset if you intend the blade to use a Static IP Bay Configuration address by marking the feature enable mask for Bay #1.
Server Blade Configuration and Utilities Figure 5-1: Static IP Bay Configuration screen HP ProLiant BL20p Generation 3 Server Blade User Guide 5-23
Server Blade Configuration and Utilities Standard Configuration Parameters Beginning IP Address (Bay 1)—Assigns the starting IP address. All IP addresses must be valid addresses. Ending IP Address (Bay 16)—Assigns the ending IP address. All IP addresses must be valid addresses. Subnet Mask—Assigns the subnet mask for the default gateway. This field may be filled in if either Static IP Bay Configuration or DHCP is enabled. The entire IP address range must conform to the subnet mask.
Server Blade Configuration and Utilities Enable iLO IP Address Assignment To configure the BL p-Class server blades for IP address assignment: • Check bays (1 through 16) to select the appropriate BL p-Class server blades. • Click Enable All to select all server blades. • Click Clear All to clear all previous selections. Click Apply after making the selection.
Server Blade Configuration and Utilities • SLOT_ENABLE MASK enables the use of Static IP Bay Configuration addressing. The attribute MASK is a 16-bit number. Each bit represents a slot in the enclosure. If the bit is set, that particular slot will be assigned to use the Static IP Bay Configuration settings. The least significant bit (LSB) represents slot 1. For example, the MASK=“0x0001” will only allow slot 1 to use Static IP Bay Configuration.
Server Blade Configuration and Utilities Modify Network Settings to enable Static IP Bay Configuration PAGE 72Server Blade Configuration and Utilities Deployment Methods Four primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, you must create a bootable diskette or image of a bootable diskette. • PXE Deployment • CD-ROM Deployment • Diskette image deployment • Boot from SAN PXE Deployment PXE enables server blades to load an image over the network from a PXE server, then execute it in memory.
Server Blade Configuration and Utilities The Altiris eXpress Deployment Server Console has an intuitive graphical user interface that provides simplified drag-and-drop server deployment using either imaging or scripting. The console also has advanced features for blade servers. The user can view blade servers in a physical tree view according to their Rack\Enclosure\Bay settings. The Deployment Server can detect when a blade is ripped out and replaced with a new blade.
Server Blade Configuration and Utilities CD-ROM Deployment CD-ROM Deployment involves using a bootable CD that executes script to configure the hardware and install the operating system. After the operating system is configured, the server blade can access the network to locate the scripts and files necessary for deployment. The server blade should be connected to a network before beginning the deployment process.
Server Blade Configuration and Utilities iLO Virtual CD-ROM To perform a boot CD deployment: 1. Do one of the following: — Insert the boot CD into the client PC from which you are running the iLO Remote Console. — Use iLO Advanced to create an image file of the boot CD. — Copy the image of the boot CD to a location on the network or the client PC hard drive. 2. Remotely access the server blade through iLO Advanced. Refer to “Integrated Lights-Out Advanced Management” in this chapter. 3.
Server Blade Configuration and Utilities 3. Reboot the server blade. 4. After the server blade boots, follow the normal installation procedure for an operating system. Diskette Image Deployment Diskette Image Deployment involves creating a DOS-based network-enabled boot diskette that will execute a script that configures the hardware and installs the operating system. The diskette gets the server blade on the network where it can access the scripts and files necessary for deployment.
Server Blade Configuration and Utilities For details, download the latest version of the SmartStart Scripting Toolkit from www.hp.com/servers/sstoolkit and refer to the SmartStart Scripting Toolkit User Guide. It is also possible to configure the hardware manually using RBSU through the iLO Advanced remote console. With this method, the diskette would be more generic and would integrate into an existing network OS installation process.
Server Blade Configuration and Utilities 3. Click the Virtual Devices tab. 4. Select Virtual Media. 5. Use the Virtual Media applet to select the local diskette or image file and connect the Virtual Disk to the server blade. 6. Use the iLO Virtual Power Button feature to reboot the server blade. 7. After the server blade boots, follow the normal network installation procedure for an operating system.
6 Connecting Local I/O Devices Use the local I/O cable to perform some server blade configuration and diagnostic procedures. Connecting to a Server Blade through iLO To connect to iLO using the local I/O cable, you must have the following: • A client PC with a 10/100 Ethernet RJ-45 connector • A network cable with RJ-45 connectors To connect directly to iLO: IMPORTANT: Do not connect the local I/O cable to a hub. All server blades have the same IP address through the I/O port.
Connecting Local I/O Devices 1. Connect one end of the RJ-45 network cable to the local I/O cable (1). 2. Connect the other end of the network cable to the 10/100 Ethernet RJ-45 connector on the client PC (2). Figure 6-1: Connecting an RJ-45 network cable IMPORTANT: Before removing the local I/O cable, completely log out of the current iLO session. Do not remove the local I/O cable when the Unit Identification (UID) LED is blinking.
Connecting Local I/O Devices 3. Connect the local I/O cable to the I/O port on the server blade. CAUTION: Disconnect the local I/O cable from the port when not in use. The port and connector do not provide a permanent connection. Rear iLO connector performance degrades when the local I/O cable is in use, even when the iLO connector on the cable is not in use.
Connecting Local I/O Devices Connecting Directly to a Server Blade using Video and USB Devices To connect directly to the server blade, use the local I/O cable and any of the following USB devices: • Monitor • USB Hub • USB Keyboard • USB Mouse • USB CD-ROM • USB Floppy The devices can be connected to the local I/O cable in various configurations. Two of the possible configurations are detailed in the following sections.
Connecting Local I/O Devices Directly Accessing a Configured Server Blade with Local Keyboard, Video, and Mouse CAUTION: Disconnect the local I/O cable from the port when not in use. The port and connector do not provide a permanent connection. Rear iLO connector performance degrades when the local I/O cable is in use, even when the iLO connector on the cable is not in use. NOTE: For this setup, a hub is not necessary to connect directly to the blade.
Connecting Local I/O Devices Directly Accessing a Server Blade with Local Media Devices Use the following setup to configure a server blade or load software updates or patches using a CD-ROM such as the SmartStart CD or a floppy drive: CAUTION: Disconnect the local I/O cable from the port when not in use. The port and connector do not provide a permanent connection. Rear iLO connector performance degrades when the local I/O cable is in use, even when the iLO connector on the cable is not in use. 1.
Connecting Local I/O Devices 4. Connect the following to the USB hub: a. USB CD-ROM (4) and/or a USB diskette drive b. USB keyboard (5) c. USB mouse (6) NOTE: HP recommends the use of a USB hub when connecting a USB floppy and/or USB CD-ROM drive to the server blade. This provides more available connections.
A Server Blade Troubleshooting Server Blade Error Messages Use POST error messages to assist in troubleshooting and performing basic diagnostic functions in the server blade. POST error messages are displayed in the following locations: • Integrated Management Log (IML) • iLO POST log • iLO Remote Console For a complete listing of error messages and other troubleshooting information, refer to the HP ProLiant Servers Troubleshooting Guide provided on the Documentation CD or www.hp.com/support.
Server Blade Troubleshooting When the Server Blade Does Not Start This section provides systematic instructions on what to try and where to go for help for the most common problems encountered during initial POST. The server blade must first complete this test each time you power up, before it can load the operating system and start running software applications. IMPORTANT: Always be sure that you have adequate system power applied to all the rack components before troubleshooting the server blade.
Server Blade Troubleshooting 5. Be sure the server blade is not rebooting repeatedly: a. Be sure that the system is not rebooting due to a problem that initiates an ASR-2 reboot. ASR-2 is defaulted to restart the server blade automatically, loading the operating system. If a critical error occurs, ASR-2 logs the error in the IML and restarts the server blade. For more information, refer to the HP ProLiant Servers Troubleshooting Guide. b.
Server Blade Troubleshooting f. iLO initialization g. Array controller initialization h. PXE initialization 9. The operating system loads to complete the boot process. If the server blade completes POST and attempts to load the operating system, refer to the “Problems After Initial Boot” section in this appendix.
Server Blade Troubleshooting Table A-2: Is the Server Blade Power on/standby LED Illuminated? Answer Possible Reasons Possible Solutions No A broken connection exists between the server blade enclosure and server blade. Do the following: 1. Verify that power is applied to the infrastructure. The power enclosure is not powered on. 2. The system may have experienced a short. Remove the server blade from the server blade enclosure. 3.
Server Blade Troubleshooting Table A-3: Is the Server Blade Power on/standby LED Green? Answer Possible Reasons Possible Solutions No, it is amber Power On/Standby button has not been pressed firmly. 1. With the system powered down, remove the access panel. The standard NIC mezzanine card or Smart Array 6i controller is unseated. 2. Be sure that the proper connections exist among the power converter module, system board, SCSI backplane, and power button/LED board.
Server Blade Troubleshooting Table A-4: Is the Server Blade Health LED Solid Green? Answer Possible Reasons Possible Solutions No, it is amber. A processor is in pre-failure condition. Do the following: 1. Remove the server blade from the server blade enclosure. One memory bank is valid, but another bank is missing a DIMM. 2. With the system powered down, remove the access panel. One memory bank is valid, but another bank has mismatched DIMMs installed. 3.
Server Blade Troubleshooting Table A-4: Is the Server Blade Health LED Solid Green? continued Answer Possible Reasons Possible Solutions If the health LED is still not solid green, do one of the following: • Use the optional diagnostic station to power the server blade and use the iLO remote console to continue the diagnosis. Refer to “Power Converter Module LED” in this appendix.
Server Blade Troubleshooting Table A-4: Is the Server Blade Health LED Solid Green? continued Answer Possible Reasons Possible Solutions No, it is flashing green. The server blade is still in POST. If the flashing continues after 1 minute, the following conditions may apply: Wait for the server blade to complete POST. • Nonvolatile RAM (NVRAM) may be corrupted. • The system ROM may be corrupted. • Both the system ROM and redundant ROM may be corrupted. Clear the system configuration.
Server Blade Troubleshooting Table A-4: Is the Server Blade Health LED Solid Green? continued Answer Possible Reasons Possible Solutions No, it is red A processor has failed. Do the following: Processor 1 is not installed. 1. A processor is an unsupported type. Remove the server blade from the server blade enclosure. 2. Processors are mismatched (speed and/or type). With the system powered down, remove the access panel. 3. Visually inspect the system for damage. A PPM has failed. 4.
Server Blade Troubleshooting Table A-5: Is the iLO Remote Console Displaying Error Information? Answer Solution No An iLO problem exists. Refer to the HP Integrated Lights-Out User Guide that ships with the server blade. Yes Error and event logs are available for diagnosis. Determine the next action by observing POST progress and error messages. Use the iLO system status page or use the local I/O cable connectors to help determine the problem.
Server Blade Troubleshooting Figure A-1: Power converter module LED location Table A-6: Power Converter Module Troubleshooting Table Status Description On The power is good and the power converter modules are working. Off The power converter modules are not fully seated and must be reseated. or The power converter modules have failed and must be replaced.
Server Blade Troubleshooting System Maintenance Switch Procedures When you perform troubleshooting steps, this guide may instruct you to perform the following procedures: • Clear the system configuration. • Access the redundant ROM. IMPORTANT: Do not perform these procedures until directed to do so by the troubleshooting tables in this appendix. To complete these procedures, you must change physical settings on the system maintenance switch (SW2).
Server Blade Troubleshooting 6. Connect the server blade to system power using one of the following procedures: — Install the server blade in the server blade enclosure. — Connect the server blade to the diagnostic station. 7. Power up the server blade using one of the following procedures: — Press the Power On/Standby button on the front of the server blade. — Use the virtual power button feature in the iLO remote console. 8.
Server Blade Troubleshooting Accessing the Redundant ROM If the system ROM is corrupted, you can set the system to use the backup version or redundant ROM. To use the redundant ROM: 1. Power down the server blade using one of the following procedures: — Press the Power On/Standby button on the front of the server blade. — Use the virtual power button feature in the iLO remote console. 2.
Server Blade Troubleshooting If both the current and backup versions of the ROM are corrupt, you must return the system board for a service replacement. Refer to the HP ProLiant BL p-Class System Maintenance and Service Guide and contact an authorized reseller. Problems After Initial Boot Once the server blade has passed POST, you may still encounter errors, such as an inability to load the operating system.
B Battery Replacement System Board Battery Replacement When the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is usually about 5 to 10 years. Use an HP 540-mAh, lithium, 3-V replacement battery (spare P/N 234556-001). To install a new battery: 1. Access the internal server blade components.
Battery Replacement 2. Locate the battery holder on the system board. 3. Push the tab aside, and pull the existing battery straight up. Figure B-1: Battery holder WARNING: For proper battery disposal, refer to the “Battery Replacement Notice” section in Appendix C, “Regulatory Compliance Notices.” 4. To install the new battery, push it into the socket until the tab locks in place. CAUTION: The battery is keyed to install only with the positive side facing the tab.
C Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certification and identification, your product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this series number.
Regulatory Compliance Notices Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Canadian Notice (Avis Canadien) This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Regulatory Compliance Notices Korean Notice BSMI Notice Battery Replacement Notice Your computer is provided with an internal lithium battery or battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Unless specific replacement instructions are provided as part of this guide, replacement is to be done by an authorized service provider using the spare designated for this product.
Regulatory Compliance Notices WARNING: Your computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. There is risk of fire and burns if the battery pack is not handled properly. To reduce the risk of personal injury, • Do not attempt to recharge the battery. • Do not expose to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
D Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
Electrostatic Discharge Grounding Methods Several methods for grounding are available. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ± 10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.
Index A access panel, removing 3-2 accessing internal server blade components 3-1 redundant ROM 5-5, A-15 accumulators C-4 alkaline battery warning C-4 Altiris Express Deployment Server 5-28 authorized reseller xi Automatic Server Recovery-2 (ASR-2) 5-16 B backplane, SCSI A-6 batteries disposal C-4 life B-1 part number B-1 recycling or disposal C-4 replacement C-3 Battery-Backed Write Cache Enabler 4-11 bays, hard drive 4-6 BIOS, upgrading 5-7 blanks hard drive 4-6 server blade 3-3 boot diskette creating
Index D deployment CD-ROM image 5-30 diskette image 5-32 HP ProLiant Essentials Rapid Deployment Pack 5-28 iLO 5-31, 5-33 infrastructure 5-28 methods 5-28 software 5-1 USB CD-ROM 5-31 utilities 5-1 diagnostic steps, server blades A-4 Diagnostics Utility 5-16 DIMMs See also memory data integrity 4-9 installation guidelines 4-9 installing 4-9 key slots 4-10 troubleshooting A-7 diskette image, deployment 5-32 disposal, battery C-4 dissipating floor mats D-2 E ejector lever 3-4, 4-7 error messages POST, where
Index I identifying system board components 1-9 system board connectors 1-9 installing DIMMs 4-9 hard drive blanks 4-6 hot-plug SCSI hard drives 4-8 server blades 3-3 Integrated Lights-Out (iLO) deployment 5-31, 5-33 ROM flashing 5-6 troubleshooting A-11 Virtual CD-ROM 5-31 Virtual Floppy 5-33 virtual power button 2-1 Integrated Lights-Out Advanced (iLO Advanced) connection 5-3 features 5-2 functions 5-3 management 5-3 Integrated Management Log (IML) event severity levels 5-17 list of events 5-18 viewing 5
Index O operating systems 5-33 Option ROM Configuration for Arrays utility (ORCA) 5-12 override, power-up 2-1 P part number, battery B-1 POST error messages use for diagnosis A-11 where to find A-1 power button definition 1-6 function 2-2 long press 2-1 momentary press 2-1 power converter module, LED A-11 power governor 5-11 power management modules, ROM flashing 5-6 power, troubleshooting A-2 powering down, server blade 2-2 powering up default, automatically 2-1 server blade 2-1 power-up override 2-1 Pre
Index S safety product C-2 SAN 5-34 SCSI backplane A-6 SCSI hard drives, LEDs 1-3 SCSI IDs 4-6 server blade blanks airflow 3-4 removing 3-3 storing 3-3 server blade management modules, ROM flashing 5-6 server blades deployment methods 5-28 diagnostic steps A-4 installing 3-3 LEDs 1-1 ROMs 5-6 system switches 1-7 troubleshooting A-2 shielded cables C-2 Smart Array 6i memory module ROM flashing 5-6 Smart Components for Remote ROM Flash 5-6 SmartStart Scripting Toolkit 5-29 software Automatic Server Recovery-
Index U V unit identification (UID), LEDs 1-2 upgrading, BIOS 5-7 USB CD-ROM, deployment 5-31 utilities ASR-2 5-16 Diagnostics 5-16 HP ProLiant Essentials Rapid Deployment Pack 5-28 HP Systems Insight Manager 5-15 IML 5-17 Option ROM Configuration for Arrays utility (ORCA) 5-12 Remote Deployment 5-6 ROMPaq 5-7 Smart Components for Remote ROM Flash 5-6 vanadium pentoxide battery warning C-4 viewing event lists 5-17 logs 5-17 virtual power button hold power-up 2-1 momentary power-up 2-1 Index-6 W web br
