HP ProLiant BL35p Server Blade User Guide

Contents 4
HP ROM-Based Setup Utility............................................................................................................ 54
Re-entering the server serial number and product ID........................................................................... 55
Management tools................................................................................................................................... 56
Automatic Server Recovery ............................................................................................................. 56
ROMPaq Utility ............................................................................................................................. 56
Integrated Lights-Out Manager technology........................................................................................56
Erase Utility .................................................................................................................................. 56
HP Systems Insight Manager........................................................................................................... 57
Management Agents...................................................................................................................... 57
Redundant ROM support ................................................................................................................ 57
USB support.................................................................................................................................. 57
Diagnostic tools ...................................................................................................................................... 58
HP Insight Diagnostics.................................................................................................................... 58
Survey Utility................................................................................................................................. 58
Integrated Management Log ........................................................................................................... 58
Remote support and analysis tools............................................................................................................. 59
HP Instant Support Enterprise Edition................................................................................................ 59
Web-Based Enterprise Service......................................................................................................... 59
Open Services Event Manager........................................................................................................ 59
Keeping the system current ....................................................................................................................... 59
Drivers ......................................................................................................................................... 59
Resource Paqs............................................................................................................................... 60
ProLiant Support Packs ................................................................................................................... 60
Operating System Version Support .................................................................................................. 60
System online ROM flash component utility .......................................................................................60
Change control and proactive notification ........................................................................................ 60
Care Pack .................................................................................................................................... 61
Troubleshooting.......................................................................................................................... 62
Troubleshooting resources ........................................................................................................................ 62
Server diagnostic steps ............................................................................................................................ 62
Important safety information...................................................................................................................... 63
Symbols on equipment ................................................................................................................... 63
Warnings and cautions.................................................................................................................. 64
Prepare the server for diagnosis ................................................................................................................ 64
Symptom information............................................................................................................................... 65
Service notifications................................................................................................................................. 65
Loose connections ................................................................................................................................... 65
Diagnostic steps...................................................................................................................................... 66
Start diagnosis flowchart ................................................................................................................ 66
General diagnosis flowchart ........................................................................................................... 67
Server blade power-on problems flowchart ....................................................................................... 69
POST problems flowchart ............................................................................................................... 71
OS boot problems flowchart ........................................................................................................... 73
Server fault indications flowchart ..................................................................................................... 75
POST error messages and beep codes....................................................................................................... 77
Introduction .................................................................................................................................. 77
Regulatory compliance notices ..................................................................................................... 79
Regulatory compliance identification numbers............................................................................................. 79
Federal Communications Commission notice............................................................................................... 79
FCC rating label............................................................................................................................ 79
Class A equipment......................................................................................................................... 80
Class B equipment......................................................................................................................... 80